Dwain was great to work with, kept me posted on status of vehicle and estimated cost
7/18/2019
Paula R. VERIFIED CUSTOMER
Randy did a great job, however when I initially scheduled the repair, the scheduler stated it was going to be a 2-hour repair and it became a longer one.I definitely appreciate the great service and the care they took on my vehicle, however it would have been nice to have an update as to the progress of my vehicle, as I reached out in the online chat and responded to the initial text I had received without getting any feedback or answer.
Again, Randy himself did a great job. I just wish the text that said to respond with questions and the online chat forum could have at least responded with and update or a simple "call your representative."
Thank you!
7/18/2019
Tyler E. VERIFIED CUSTOMER
it was okay although randy was the only helpful person and I did receive some attitude from a few people who answered the phone.
7/17/2019
Karen H. VERIFIED CUSTOMER
Always dependable service. Great job.
7/17/2019
Ashley P. VERIFIED CUSTOMER
The service was excellent!
7/17/2019
Steve O. VERIFIED CUSTOMER
Randy was very good to work with.
7/17/2019
Jack W. VERIFIED CUSTOMER
Dwain is great.
7/17/2019
James F. VERIFIED CUSTOMER
Dewain as usualdid a great job. Delivered everything he promised, timely.
7/16/2019
Theresa W. VERIFIED CUSTOMER
Great customer service!
7/16/2019
Josephine S. VERIFIED CUSTOMER
I’m glad I had Serra Honda to rescue my ‘07 CR-V from not starting. Camping is in a week and I need my CR-V to pull my pop-up! Thank you Danielle!
Josie Spreitzer
7/12/2019
Michael H. VERIFIED CUSTOMER
Danielle was so nice and kind.
7/12/2019
Orvin S. VERIFIED CUSTOMER
Awesome service rep, awesome work!
As usual .....
7/12/2019
Robert J. VERIFIED CUSTOMER
Great service
7/12/2019
David L. VERIFIED CUSTOMER
Cody is very personable, friendly, and very clear and upfront with his service instructions and expectations. I have been coming to this dealership for service for awhile now, and it’s satisfying to see consistency with the exceptional service that’s always received and provided. Kudos for having an exceptional associate like Cody on your team!
7/11/2019
Nicole F. VERIFIED CUSTOMER
Cody greeted me with a smile, was honest about the wait time, and got me back out the door sooner than expected. Overall I’m very satisfied with my first experience using the Serra Honda Service department.
7/11/2019
Angel R. VERIFIED CUSTOMER
Shawna is great! She’s so helpful and Is very good to talk to.
7/11/2019
Delia S. VERIFIED CUSTOMER
Dwain is very helpful and makes sure we feel comfortable with what is going o. With our vehicles.
7/11/2019
Nathan H. VERIFIED CUSTOMER
Professional, thorough, prompt, helpful, great job Shawna. :-)