When I came to pick up my vehicle, it was covered with snow, Cami came out to help clean off the snow. That was very kind and exemplifies the kind of customer service that builds brand loyalty. Cami represents Serra's commitment to customer service.
11/19/2022
Cindelee M. VERIFIED CUSTOMER
Dwayne is fantastic!!
11/19/2022
Christine K. VERIFIED CUSTOMER
Cami was great. Very helpful. Everything was very convenient.
11/19/2022
Nancy G. VERIFIED CUSTOMER
Very helpful,thoughtful, and met my needs.
11/18/2022
Robert M. VERIFIED CUSTOMER
He was very polite and helpful
11/18/2022
Jorge R. VERIFIED CUSTOMER
I appreciate the shuttle and friendly service :)
11/18/2022
Kathy B. VERIFIED CUSTOMER
He is awesome!! Very satisfied with the service
11/18/2022
Ruth V. VERIFIED CUSTOMER
Again pleased w the courtesy of Cody and Shania, the efficiency of a timely service and a thorough update of what my pilot will need next!
The 21st of November 2019 is when I drove out of the lot w my brand new Honda Pilot….a gift from my husband on our 45th anniversary!!! I’m keeping the Pilot and my wonderful husband!!
11/17/2022
Not Provided. VERIFIED CUSTOMER
It’s a peace of mind working with Dwain!
11/17/2022
Amy W. VERIFIED CUSTOMER
Dwain is the best! Since I bought my CR-V at Serra, Dwain has always helped me make sure it is running well. I never work with anyone else, because I know Dwain will always be honest with me and he always has a smile for everyone.
11/17/2022
Roxann G. VERIFIED CUSTOMER
Our service advisor was great. Never had any problems with service there. Keep up the great work.
11/17/2022
James M. VERIFIED CUSTOMER
She did a great job and listened to what I had to say in regards to the service on my car
11/17/2022
Margaret H. VERIFIED CUSTOMER
Cale was very kind and in tune to our needs. He went above and beyond to help us. We will definitely be returning for all of our service needs. Thank you Cale!
11/17/2022
Gayle O. VERIFIED CUSTOMER
I appreciated Shania’s follow through and communication.
11/17/2022
Jeffrey M. VERIFIED CUSTOMER
Dwain was great. Satisfied with the service and my vehicle.
11/17/2022
Stephanie T. VERIFIED CUSTOMER
Cami was very friendly and called/messaged me to keep me informed of when my car was gonna be done! She even sent me a payment link in case I couldn’t get back in time because I was scared I wouldn’t make it back before closing. Great customer service!
11/17/2022
Lynette S. VERIFIED CUSTOMER
Dwayne is a very good guy to deal with.
11/17/2022
Karen H. VERIFIED CUSTOMER
Dwain keeps me coming back. His customer service skills are top tier. He is a huge asset to your organization!