Dwain is an awesome service representative. Excellent service
2/21/2023
David H. VERIFIED CUSTOMER
Very nice and professional
2/21/2023
Scott P. VERIFIED CUSTOMER
Dwain consistently provides excellent customer service. He shares his knowledge about issues and options, partnering with you on the most appropriate decisions. I trust him completely and routinely refer other potential clients to him.
2/21/2023
Erin O. VERIFIED CUSTOMER
Everyone was friendly and my service was done in a timely manner!
2/21/2023
Craig W. VERIFIED CUSTOMER
Always treated well when go and have my cars worked on.
2/20/2023
Todd S. VERIFIED CUSTOMER
Went in for a oil change, they got me in right away and I was gone in less than 1hr. Perfect Saturday morning. Thank you
2/19/2023
Richard B. VERIFIED CUSTOMER
Estimated wait time was good, all employees very friendly and professional, like always. Waiting area was clean. My car drove great afterwards and appreciate the new wipers.
2/19/2023
Bill S. VERIFIED CUSTOMER
Amazing. Love this place. Keep up the great work.
2/19/2023
Cherry H. VERIFIED CUSTOMER
My car is running much smoother after the oil change and wheel alignment. Smells great too!
2/19/2023
Joe R. VERIFIED CUSTOMER
Cami was great to work with.
My daughter is a student at GVSU and we are located 3hrs away.
She was super helpful in setting up the service and made Daugherty comfortable as it was her first experience bringing a car in for service.
2/19/2023
Duane M. VERIFIED CUSTOMER
Dwain did a great job as normal.
2/18/2023
Daniella G. VERIFIED CUSTOMER
I had a last minute cross country road trip pop up and needed an oil change. Cale got me in without an appointment & also in a quick manner. It was nice to go on my trip and know that my car was serviced at Serra Honda with great quality.
2/18/2023
Robert D. VERIFIED CUSTOMER
Excellent service!
2/18/2023
Erica H. VERIFIED CUSTOMER
Yes the service was the best as always!!! Dwain is awesome as always - so kind, knowledgeable, efficient, helpful and so friendly and professional. I’m in my 8th year with Dwain - my go to guy at Serra!!! He is the best!!!
Erica
2/18/2023
David K. VERIFIED CUSTOMER
Dwain is questionably the best service writer we have ever worked with. Incredible communicator, very knowledgeable, and seems incredibly fair and honest. Would not want to work with anyone else!
2/18/2023
Curt S. VERIFIED CUSTOMER
Dwain is always great to work with. I appreciate his honesty on what I should and shouldn’t do for my vehicle.
2/18/2023
Karen V. VERIFIED CUSTOMER
I was grateful your company could fix my car the day I called and fixed the problem plus my wipers and filter a mouse chewed through!! Shania was very nice and professional!!
2/17/2023
Patti G. VERIFIED CUSTOMER
I appreciate the fact you don’t try to sell me something additional when I come in for an oil change. That is the reason I trust you over other dealerships.
2/17/2023
Laura D. VERIFIED CUSTOMER
Cale is the best. Helpful knowledgeable professional
2/17/2023
Thor N. VERIFIED CUSTOMER
Friendly, professional and qualified employees all around.
Thanks