Phil explained things well both prior to and after service. He was cordial, friendly and enjoyable. Great customer service representative.
4/5/2023
Trang H. VERIFIED CUSTOMER
I am completement satisfy
4/5/2023
Karen R. VERIFIED CUSTOMER
I made an appt online. Somehow messed it up and it didn't book. Showed up today for the time that I had booked to find out that I was not scheduled. They were able to work me in so that I did not need to come back. Thank you!!
4/5/2023
David V. VERIFIED CUSTOMER
He ran my car through express. I didn’t get my brakes checked. Didn’t get a call about 90k service. Didn’t care that I was mad that it didn’t happen.
Worst service I have ever had.
4/5/2023
Anna P. VERIFIED CUSTOMER
Excellent service once again
4/5/2023
Gregory S. VERIFIED CUSTOMER
He was very professional, and gave me a good quality service
4/5/2023
Rhonda B. VERIFIED CUSTOMER
Excellent service from Dwain Schiller today, thank you.
4/5/2023
Gary M. VERIFIED CUSTOMER
Very pleasant and professional.
4/4/2023
Michelle K. VERIFIED CUSTOMER
Positive first experience at you establishment.Friendly staff.
4/4/2023
Rita B. VERIFIED CUSTOMER
Cami was very helpful throughout the entire process - from me receiving the message that my car was not drivable to the final pick-up 4 days later. I appreciate the knowledgeable staff at Serra, the prompt reply with what the solution might be and the repair. My gratitude to Cami for handling the process promptly and professionally! (It’s never a simple process to have one’s car towed and be without transportation for a few days!). Thank you!????
4/4/2023
Ricky H. VERIFIED CUSTOMER
Dwain always exceeds what is expected
4/4/2023
Damasco G. VERIFIED CUSTOMER
Shenia is a nice person
good job keep it up
Blessings. ????
4/4/2023
Joe R. VERIFIED CUSTOMER
Cami was polite and helpful.
4/4/2023
Betty N. VERIFIED CUSTOMER
Very impressed with the great service
4/4/2023
Darryl R. VERIFIED CUSTOMER
I am not happy that my transmission failed after less than 130k miles but I continue to be pleased with Dwain’s service. He watches out for his customers. In my case, he fought to get me the better transmission that I deserve. His superior service is what brought me back to Serra. Dwain is grea!
4/4/2023
Diane O. VERIFIED CUSTOMER
Warranty honored, battery replaced, glad to have dependable transportation. Honda got us right in when we needed and on our way!
Great service!!!!!!
4/4/2023
Gertrude W. VERIFIED CUSTOMER
Good service. Timely!
4/4/2023
Scott S. VERIFIED CUSTOMER
Thank you!
4/4/2023
Vickie D. VERIFIED CUSTOMER
I am always pleased with my service from Dwain.
4/4/2023
James M. VERIFIED CUSTOMER
Shania is very professional and always does a good job. Very satisfied.