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Real Reviews from VERIFIED CUSTOMERS
Mary U. VERIFIED CUSTOMER
Thanks for taking care of my car and answering my questions.
9/20/2023
Judy T. VERIFIED CUSTOMER
Was very happy with the quality of service to my car and to me personally. Thank you for the drop off and pick up provided by your staff, Terry! Much appreciated!
9/20/2023
Debra M. VERIFIED CUSTOMER
Camden was friendly, knowledgeable, and informative. Bonus -service was even completely earlier than I expected! A special thank you to Teresa who took extra time to search for am appointment to meet my needs! Thank you for the customer service from everyone I encountered!
9/20/2023
Todd /. VERIFIED CUSTOMER
Dwain is always helpful with the work we need done on our 3 Hondas! We have been going to Dwain since 2007 with our first Odyssey and plan to continue to work with Serra and Dwain. Excellent job!
9/20/2023
Ken F. VERIFIED CUSTOMER
I was there for three hours. Oil change, tire rotation and an intermittent lock issue. After 2 hours and 15 minutes I finally asked. They told me they had been working on the lock and they were starting the oil change. Should be a few minutes. After 2 hours and 45 minutes I asked again. They had not started the oil change yet. They were just opening the hood to start it. My car was complete after 3 hours and five minutes. The lock issue could not be identified. My issue is not with the lack of resolution on the lock. It is with the lack of communication and the inaccurate information I received about “they are doing your oil change now. It should just be a few minutes “ 50 minutes later it was done. My service advisor is the one who did not communicate and then communicated bad information to me. I will not be back.
9/20/2023
Marilyn G. VERIFIED CUSTOMER
Dwain always gives 100% service.
9/20/2023
Linda D. VERIFIED CUSTOMER
Dwain is super!
9/20/2023
Michelle A. VERIFIED CUSTOMER
I would like to ONLY receive service for my Honda from Dwain Scheller. He was amazing! Knowable, efficient, and reassuring. He was busy, juggling multiple tasks with properly communicating with everyone in a friendly professional manner. Finding sincere service in 2024 is like finding a needle in a haystack! Your dealership is lucky to have him on your team!
9/20/2023
Peggy Z. VERIFIED CUSTOMER
Everytime I make an appointment for an oil change change I wait for almost 1 1/2 + for appointment to be completed. I can go to a drive in oil change place and be done in less than 1/2 an hour
9/20/2023
Alice J. VERIFIED CUSTOMER
Cale and everyone else that has helped me at Honda is very helpful and very knowledgeable
9/20/2023
Jesse K. VERIFIED CUSTOMER
Awesome job by the device department. Cale wasted no time with my car; I was in and out fairly quickly.
9/20/2023
Samuel E. VERIFIED CUSTOMER
Cody was very polite and thorough while helping me with the service I needed today.
9/20/2023
Jan P. VERIFIED CUSTOMER
Dwain is ALWAYS a pleasure to work with. He answers ALL of my questions with an easy to understand explanation.
9/20/2023
Estevan B. VERIFIED CUSTOMER
Great service
9/20/2023
Jim R. VERIFIED CUSTOMER
Great service, thank you.
9/20/2023
Amy F. VERIFIED CUSTOMER
Second time here. I’ve never liked dealerships but this place is top notch
9/20/2023
Jeffrey W. VERIFIED CUSTOMER
The check-in and check-out process was very quick and efficient
9/20/2023
Philip L. VERIFIED CUSTOMER
He always goes above and beyond to get us taken care of.
9/20/2023
Jackie C. VERIFIED CUSTOMER
Thank you for your service work . Jackie C
9/20/2023
Jack G. VERIFIED CUSTOMER
Everything looks good so far. Thank you
9/20/2023