Dwain does an excellent job of taking care of me and servicing my car
12/14/2023
Lori B. VERIFIED CUSTOMER
My husband was very happy with the staff, and how they gave input for the regularity of the maintenance on my CRV.
12/14/2023
Don T. VERIFIED CUSTOMER
Dwain has always been the best service person I have ever dealt with. The techs always deliver results. More than satisfied of the dealership.
12/14/2023
Elise H. VERIFIED CUSTOMER
Service was fast and everyone I spoke with was very friendly!
12/14/2023
Trisha G. VERIFIED CUSTOMER
I was in and out in less than an hour which was nice
12/14/2023
Daniel M. VERIFIED CUSTOMER
Jesse and Serra are awesome
12/13/2023
Deborah W. VERIFIED CUSTOMER
High quality treatment and customer service.
12/13/2023
John B. VERIFIED CUSTOMER
Good job!
12/13/2023
Kristen H. VERIFIED CUSTOMER
Cale was very communicative the entire time my car was being serviced. Would 100% recommend.
12/13/2023
Chelsea V. VERIFIED CUSTOMER
We paid for the extended warranty, but were charged $50 for nothing to be fixed. I was told that it was probably an air bubble in the fuel system, even though the cylinder #3 misfire happened before the fuel level was low, went away, came back again, went away again, and came back again.
12/13/2023
Phyllis B. VERIFIED CUSTOMER
Just had my car in for regular maintenance work. Dwain walked me through what my Honda needed this time. Service was performed well. And with the rewards program (now no longer offered) I didn't have to pay this time. A nice gift in December! I highly recommend Serra Honda and my service advisor, Dwain!
12/12/2023
Grant H. VERIFIED CUSTOMER
Dwain, Rocks! Devoted to customer happiness has created my loyalty!
I’m committed to excellence and receive that every time I visit Honda service in Grandville. I could go just down the street from my office for service but because of the kind and understanding smile I receive from Dwain Scheller and Teresa Bonham at Serra Honda I’m a fanatical fan!
Merry Christmas. I’ll see you next year.
Grant H
12/12/2023
Kathy R. VERIFIED CUSTOMER
Ty
12/12/2023
Tony Or. VERIFIED CUSTOMER
Quick and efficient service. Excellent, as always
12/12/2023
Kristin V. VERIFIED CUSTOMER
Always appreciate Dwain !
He helped expedite services today as I was not told by previous service person the expected time to wait.
Dwain is personable and always works to get things done !
Thank you !!
12/12/2023
Mark S. VERIFIED CUSTOMER
Appreciate Cody’s effort to finish my car same day.
12/12/2023
William M. VERIFIED CUSTOMER
Thorough, friendly, on time service as always.
12/12/2023
Lisa G. VERIFIED CUSTOMER
Good service!
12/12/2023
Brian W. VERIFIED CUSTOMER
Duane is one of the best service advisors I have ever dealt with.