Dwain
Thanks for the quick service.
You are appreciated.
2/3/2024
Colton L. VERIFIED CUSTOMER
Cam was great prior to and during the appointment - very professional. First time coming to service with my new car. Waiting room with work desks were great. The one suggestion that would have changed it from a great experience to an outstanding experience would have been for you to run the car through a quick wash. I have experienced that before at other dealerships and that was the only disappointment as I went to leave.
2/3/2024
Vernon J. VERIFIED CUSTOMER
Oil change went well
2/3/2024
Mark E. VERIFIED CUSTOMER
Dwane is always a great help and provides exemplary advice!
2/3/2024
Mark B. VERIFIED CUSTOMER
Cam was very helpful and answered all my questions.
2/3/2024
Terry R. VERIFIED CUSTOMER
My family has worked with Cam for years and he’s continually been awesome!
2/3/2024
Michael W. VERIFIED CUSTOMER
Thank you guys, the Motocompacto up front is really cool
2/3/2024
Richard R. VERIFIED CUSTOMER
When you have the best people, your customers experience is the best possible. Serra Grandville has the best service person in Dwain Scheller and because of him I trust Serra Honda with my service needs.
2/3/2024
John K. VERIFIED CUSTOMER
I ended up calling you to find out the results of your inspection . I think he could have got back to me sooner
2/3/2024
Jenna D. VERIFIED CUSTOMER
Camden is great!
2/3/2024
Jenna D. VERIFIED CUSTOMER
Camden is great!
2/3/2024
Russell M. VERIFIED CUSTOMER
I was advised on needed maintenance and also on a much needed engine air filter
2/3/2024
Quanda D. VERIFIED CUSTOMER
Camden was friendly, knowledgeable and professional. He offered great customer service.
2/2/2024
Katie V. VERIFIED CUSTOMER
The guy was fine, but he wasn’t personable nor friendly. He could brush up on his customer service skills. It felt like he was doing me a favor instead of providing a service that I was paying for. Like he was bothered.
2/2/2024
Russell P. VERIFIED CUSTOMER
Terrific experience dealing with Serra Honda Grandville ... Hannah and Pierre were very helpful and professional (and really nice people!) ... and I couldn't be more pleased with my new Civic SI ... WOW!
2/2/2024
Cindy O. VERIFIED CUSTOMER
Dwain was very helpful in explaining what needed to be done with the seatbelt recall.
2/1/2024
Jeff H. VERIFIED CUSTOMER
Love this place!! Reliable!!
2/1/2024
Marlene W. VERIFIED CUSTOMER
I was early for my appointment and they got me in Right away it’s worth my drive from Holland. Friendly, and courteous and very helpful.
2/1/2024
Terry B. VERIFIED CUSTOMER
Appreciate your quick and helpful attention to my tire situation. Always professional. Thank you!
2/1/2024
Joseph V. VERIFIED CUSTOMER
Everything was done as expected and the service Dwain offered was superb as I have come to expect from the folks at Serra/Rivertown Honda.