I accidentally hit no the first time do I hope it doesn't actually impact his score because I did not hit submit. Serra is my favorite dealership. You guys do an amazing job! Cale is super helpful and makes me feel like my car is taken care of.
12/4/2024
Rick M. VERIFIED CUSTOMER
I thought the pricing of $338.00 for a non oem battery was extremely high.
But being in our situation at the time it was a moot issue.
12/4/2024
Christian D. VERIFIED CUSTOMER
Always satisfactory.
12/3/2024
Patricia K. VERIFIED CUSTOMER
Dwain is friendly, competent, patient, and helpful. Great working with him.
12/3/2024
Keith M. VERIFIED CUSTOMER
There was a little delay due to the holiday, and we only had the car for a couple of hours before realizing the auto lights didn’t work. That said, Davin communicated often and managed our w expectations well. Thank you
12/3/2024
Susan V. VERIFIED CUSTOMER
Timely good customer service
12/3/2024
Keith T. VERIFIED CUSTOMER
Provided exactly what I needed. Davin was polite and accommodating. Thank you!
12/3/2024
Greg A. VERIFIED CUSTOMER
Always impressed with the quality and personal service.
12/3/2024
Laura L. VERIFIED CUSTOMER
The repair was fast. David (shuttle driver) was so kind. Pleased with the service today although there was a significant time lapse between the recall notice and part availability.
12/3/2024
Maria L. VERIFIED CUSTOMER
From the moment I called Cam and explained what was wrong with my vehicle he made the experience as painless as possible.
Another dealership in town told me there was nothing wrong with my vehicle. Yet the sound was still there.
Cam made sure it was fixed within just a few hours of dropping it off.
Great experience! Thank you!
12/2/2024
Marcos S. VERIFIED CUSTOMER
Good customer service
12/2/2024
George S. VERIFIED CUSTOMER
Dwain did a great job.
12/1/2024
Cuong T. VERIFIED CUSTOMER
Na
12/1/2024
Susan S. VERIFIED CUSTOMER
Pleased with communication and service
12/1/2024
Delaney S. VERIFIED CUSTOMER
Fast service and kind staff
12/1/2024
Jeff W. VERIFIED CUSTOMER
I had requested that the skid plate be replaced not repaired. This did not happen.