Thank you, Dwain!! Always appreciate your great customer service!!
1/14/2025
Daniel K. VERIFIED CUSTOMER
Phillip is very respectful and explains what was done and anything that may need to be serviced in the future.
1/14/2025
Don K. VERIFIED CUSTOMER
My appt was at 11:30 am but my car was not brought back to service until 12:20 pm. I watched as others arriving after mine were brought back before mine. I felt that my time was disrespected.
1/14/2025
Thomas C. VERIFIED CUSTOMER
I’ve been completely satisfied and impressed with every experience at Serra from the vehicle purchase to the service and all the individuals involved!
Tom Crites
1/14/2025
Phyllis B. VERIFIED CUSTOMER
Great service and Dave kept me up to date and explained everything. Would suggest Serra Honda to everyone
1/14/2025
Richard S. VERIFIED CUSTOMER
They did a great job. Too bad you are so far away.
1/13/2025
Mark B. VERIFIED CUSTOMER
Dwain was great as always. Took care of some warranty issues. And I was out the door. Thanks Dwain.
1/13/2025
Sam B. VERIFIED CUSTOMER
Quick and easy!
1/12/2025
Bill S. VERIFIED CUSTOMER
The best service team in Michigan!
1/12/2025
Timothy H. VERIFIED CUSTOMER
Explained everything as well as timeline.
1/12/2025
Kabir G. VERIFIED CUSTOMER
While I appreciate the service done for my car, I can’t help but feel that I got ripped off at the dealership. I have always brought my car here for repairs and I realized that I paid double for what it usually costs to get a repair like this done. I’m seriously considering not coming back Serra Honda Grandeville. While I understand that the reps have a job to get done, I don’t feel that it’s cool to take advantage of your customers
1/12/2025
Zachary K. VERIFIED CUSTOMER
Though frustrating to have a check engine light on a new to me vehicle Conner did a good job advocating on my behalf and a good compromise was reached.
1/11/2025
William K. VERIFIED CUSTOMER
As always quality staff!
1/11/2025
Eyasu M. VERIFIED CUSTOMER
Everything is good
1/11/2025
Hannah L. VERIFIED CUSTOMER
The service was very quick and efficient. Everything was explained to me in an easy to understand fashion (helpful, as someone who’s not a car person)! Each staff member was pleasant along the way.
1/11/2025
Anneke L. VERIFIED CUSTOMER
Excellent team member
Patient and helpful in explaining things to me
1/11/2025
Irada C. VERIFIED CUSTOMER
Excellent. 5/5. Friendly, professional, timely
1/11/2025
Kenneth V. VERIFIED CUSTOMER
mMrScheller is an amazing service rep and very much appreciated. He is always honest and ready to help.
1/11/2025
Keith . VERIFIED CUSTOMER
My wife made an appointment for a simple oil change today snd it took an hour snd a half . Why make an appointment then. There are many alternatives for us to go snd get a 15 minute oil change. Thx. Keith