Cale goes above and beyond, we're very grateful for him!
2/1/2025
Jeff H. VERIFIED CUSTOMER
Phil is super helpful and dependable!
2/1/2025
Lee M. VERIFIED CUSTOMER
I came in for routine service and a recall and was informed that the wrong part was not in stock. I received a notice from Honda that it was available. Not a good experience. Also asked for the tires to be rotated and they told me that it wasn’t recesary. I requested it be done based on the schedule. I had to send it back to be completed. Al would not happy to hear this and I’m sure Joe knows better. Great company but it looks like it would need some help.
2/1/2025
Michelle M. VERIFIED CUSTOMER
I appreciated Cale’s listening to my issue and taking the time to explain the problem. He was very friendly and the service was exceptional. I’ve always had great service at this location and today was no exception.
2/1/2025
Katherine V. VERIFIED CUSTOMER
Connor kept me completely informed and the job was completed early.
2/1/2025
Jacob G. VERIFIED CUSTOMER
Phil is awesome to work with and always takes care me.
2/1/2025
Karen S. VERIFIED CUSTOMER
Friendly service did a great job
1/31/2025
John O. VERIFIED CUSTOMER
Cale Bemke was kind and efficient. He thoroughly explained the service we received.
1/31/2025
Lyle B. VERIFIED CUSTOMER
Cale was excellent! He was personable, knowledgeable, and was waiting for us when we arrived. He made sure we understood what our car needed and the time required. He even updated us how the repair was going!
1/31/2025
Aivars A. VERIFIED CUSTOMER
Conner was very professional and pleasant to work with. He took the time to explain everything thoroughly and patiently.
1/31/2025
Philip R. VERIFIED CUSTOMER
Cale is amazing. He always goes above and beyond to help, explain, and make things go smoothly. He also always seems to have a smile on his face. Cale simply does a great job and is big reason why we service our Honda’s at Serra - Grandville. Please let him know that we recognize and appreciate his efforts. Thank You Cale :)
1/31/2025
Brenda P. VERIFIED CUSTOMER
All interactions with Cale are pleasant!
1/31/2025
Esther W. VERIFIED CUSTOMER
Great Service!
1/31/2025
Larry /. VERIFIED CUSTOMER
I was very satisfied with the professional interaction at Serra Honda and, specifically, that of Philip Price.
1/31/2025
Martha C. VERIFIED CUSTOMER
Serra Honda Grandville continues to exceed expectations! The entire staff is pleasant, friendly, helpful and seem to generally be glad to have you as a customer. I drive an hour 20 minutes (past my local dealerships) in order to have their service team work on my vehicle. They are the best!!!
1/31/2025
Ana Z. VERIFIED CUSTOMER
Philip was friendly and efficient
1/30/2025
Laurie F. VERIFIED CUSTOMER
Efficient, thorough and personable service.
1/30/2025
Kaylie R. VERIFIED CUSTOMER
Excellent service as always from Cale.
1/30/2025
Mary G. VERIFIED CUSTOMER
Dwain and Dennis did a great job!
1/30/2025
John W. VERIFIED CUSTOMER
Dwain was excellent! He is friendly, knowledgeable and takes time to explain things thoroughly. The recall work on my CR-V was done within the time-frame he predicted. My car looked clean and well taken care of. I have been very pleased with all my experiences with the Service Department in the past 11/2 years since purchasing our new vehicle. Thanks and keep up the great work!