Dwain was warm, welcoming, and informative. Thank you for your help today!
1/13/2026
Lori G. VERIFIED CUSTOMER
Great service.
1/13/2026
Linda T. VERIFIED CUSTOMER
Cale always takes care of me!
1/13/2026
Dorene A. VERIFIED CUSTOMER
I really appreciate the team at Honda Grandville Michigan
1/13/2026
Gregory W. VERIFIED CUSTOMER
Really appreciate that I was able to drop my van off overnight and then it’s ready for pick up the next morning! Dwain is awesome. He consistently exceeds expectations!!
1/13/2026
Joshua G. VERIFIED CUSTOMER
Everyone I have to go there always get great service.
1/11/2026
Melinda B. VERIFIED CUSTOMER
Cale had excellent customer service service and was very helpful with everything. Thank you very much!!
1/11/2026
Therese V. VERIFIED CUSTOMER
Did not have a tire in stock for my 2025 Honda HRV. It would have to be ordered and would take 3 days. Ended up going to Discount Tire.
1/11/2026
Jeanne D. VERIFIED CUSTOMER
He was very nice and the service was good
1/11/2026
Thomas G. VERIFIED CUSTOMER
Davin provided excellent service and ordered parts for my running boards
1/10/2026
Mark F. VERIFIED CUSTOMER
Cam was extremely communicative and open about the process. He ensured we understood everything that needed to be done with our vehicle and the expected timeline. He even personally drove our vehicle after a transmission software update to ensure that issue had been resolved before moving forward with other costly maintenance and repairs. The final price also came in slightly under the quote which signals to me honesty and a conservative approach to costing out proposed work.
Look forward to working with him and the Serra team in the future.
1/10/2026
Bruce R. VERIFIED CUSTOMER
Conner did an excellent job for us. He was courteous and friendly. He communicated well. He brought us in for service and got us out again very efficiently. As best I can tell, all the required service work was completed with no issues.
1/10/2026
Linda C. VERIFIED CUSTOMER
Everything was good. Got a lot of reading done, was warm and had a quiet place.
Thanks.
1/10/2026
Janet L. VERIFIED CUSTOMER
The repair was done efficiently and promptly!
1/10/2026
Gary D. VERIFIED CUSTOMER
No concerns-work done as expected
1/10/2026
Justin B. VERIFIED CUSTOMER
Dwain is awesome. Promote the man.
1/10/2026
Patricia S. VERIFIED CUSTOMER
Very efficient. Very professional. I will see you again in 5,000 MI
1/10/2026
Rachel S. VERIFIED CUSTOMER
Thanks Dwain, you’re the best!
1/10/2026
Sheila L. VERIFIED CUSTOMER
A class act
1/10/2026
Hatsady M. VERIFIED CUSTOMER
Everything went well. Excellent service. Thank you so much