Every one was so professional. Your setup of driving in and being right at the service desk was wonderful and being able to hop right into our freshly washed car and head out was very convenient. Thank you for a great experience.
2/19/2020
Susan C. VERIFIED CUSTOMER
Tim is very good at his job on all levels. He is especially accommodating with scheduling and very communicative throughout the process.
Not be forgotten, your initial greeters inside the garage upon entry, are very friendly and courteous with the transition of taking the vehicle into your custody.
Also, Tim is very in tune to the needs of our particular vehicle(s); and he demonstrates a willingness to contact other department managers to get the job done ?
2/19/2020
Linda W. VERIFIED CUSTOMER
Everyone was wonderful and provided the best service to me. The loaner vehicle was unexpected and very nice.
2/19/2020
Peter L. VERIFIED CUSTOMER
Couldn't be more pleased. I'll see you again.
2/19/2020
Lisa D. VERIFIED CUSTOMER
Completed on time with no issues
2/19/2020
Tena B. VERIFIED CUSTOMER
Efficient and on time
2/19/2020
Andrew P. VERIFIED CUSTOMER
Thank you. Great first experience in service.
2/18/2020
Sandra D. VERIFIED CUSTOMER
Service with a smile and everything done in a timely fashion. I am very happy
2/18/2020
Katherine H. VERIFIED CUSTOMER
When I came in to pick up my CRV, there were not enough service reps helping customers. They were there at their desks but not taking customers. Only one rep was taking customers as a long line started to form. This had never happened to me before at Honda so it was a little inconvenient. Also, my car had not been put through the car wash. I know this is luxury, but after a bill of $433.00, I was disappointed. The women who returned my car did not even offer to put it through the car wash while I waited. After four years of owning a Honda, this was the first time I had less than perfect service.
2/18/2020
Peter C. VERIFIED CUSTOMER
Your service is why I always buy Honda vehicles. The best I’ve ever experienced.
2/18/2020
Jodie G. VERIFIED CUSTOMER
Excellent service????
2/18/2020
Kathleen O. VERIFIED CUSTOMER
Service was completed in far less time than estimated, which is always a pleasant surprise. All staff were courteous and pleasant. I appreciate being given a quote for new tires rather than being pressured to make a decision on the fly. I will be back soon to purchase the tires and have them installed.
2/18/2020
Elizabeth S. VERIFIED CUSTOMER
Tim was awesome!!
2/18/2020
Jill H. VERIFIED CUSTOMER
My service today was done very fast. My service advisor was friendly and helpful.
2/18/2020
Cheryl R. VERIFIED CUSTOMER
The woman who helped me in the service Dept was excellent. My battery was failing and she called to another Honda dealer and realized that the battery was under warranty, so I didn’t have to pay for the new one. I’m out of what for the next 9 weeks due to my employer breaking his leg, so this is very helpful for me. Thanks for taking the time to check. These are the reasons that my family buys our cars from Saratoga Honda rather than Della in glens falls even though we live in Bolton landing. Thanks again
2/16/2020
Scott M. VERIFIED CUSTOMER
Great service as usual.
2/16/2020
Dawn M. VERIFIED CUSTOMER
I was very pleased with the service I received this morning.
2/16/2020
Sharon B. VERIFIED CUSTOMER
Not very welcoming. And seem like he was annoyed b3cause I denied some services.