Brian was amazing. I have taken my car a few times for the same issue regarding the locks on the drivers side and everytime I have gone they seem to rush my car and say is fixed. My last visit I was there was due to the battery having issues and Carlos helped me and he was horrible he seem to not want to deal with my lock issues and just whatever about my concerns he didn’t even call me to give me an update on my car so when I went this time I was ready to take further actions and call corporate if these locks will not get fix or I got whatever treatment, but a Brian made me so happy he called me and kept me updated and he even had me email him my videos I took showing what the locks were doing. His attitude was great and he even walked me to my car when I went back to pick it up. If the locks go out again I think I wouldn’t be so mad because Brian was so sweet. I will be requesting him if I need any services done. Thanks Brian!!!
6/30/2021
Thomas T. VERIFIED CUSTOMER
Tony and other associates were friendly and kept me well informed. They gave suggestions of recommended work but we’re not pressuring me.
6/30/2021
Mario O. VERIFIED CUSTOMER
Ivana was very helpful and friendly.
6/30/2021
Shellie M. VERIFIED CUSTOMER
I just moved 75 miles away but insist on bringing my car to this dealer. The reason is the continued outstanding customer service that I receive from Jaime.
6/30/2021
Beverly D. VERIFIED CUSTOMER
I am extremely happy with Eric.He is courteous & caring. Thank you Eric see you next time????
6/30/2021
ANTHONY . VERIFIED CUSTOMER
Great service and explanation of repairs. We always ask for Tony as our service provider. We feel confident in Tony’s knowledge of the Nissan product. Thank you Tony
6/30/2021
Tracy W. VERIFIED CUSTOMER
I really like Cerritos Nissan service department especially my service advisor Eric Adamson . He has exceptional customer service and always go out of his way to help ..
6/30/2021
CHRISTINA E. VERIFIED CUSTOMER
Jacob Vsrgas said that my tire could not be repaired and I have to replace it! I took my Nissan Rogue to Jim's automotive and they repaired my tire! I hope I never have to go to a Nissan dealer again!
6/29/2021
Raymond B. VERIFIED CUSTOMER
I was truly satisfied with the service I was in and out without a long wait time and the service guy Victor was very nice and helpful
6/29/2021
Harriette W. VERIFIED CUSTOMER
Mr. Fears is always professional and knowledgeable about the needs of my car. I
feel safe knowing that the necessary services will be provided. Finally, thank you Tony for your professionalism.
6/29/2021
NICOLE J. VERIFIED CUSTOMER
Very nice, patient, answer all of my questions.
6/29/2021
Mario S. VERIFIED CUSTOMER
CARLOS FUENTES WAS AWESOME HE WAS VERY HELPFUL AND EXPLAINED EVERYTHING MY CAR NEEDED AND THE SERVICE I GOT TODAY 100 STARS FOR HIM
6/29/2021
Daniel S. VERIFIED CUSTOMER
He was very helpful and knowledgeable of the issue with my car.
6/29/2021
Latrice H. VERIFIED CUSTOMER
Awesome!!
6/29/2021
Glenda G. VERIFIED CUSTOMER
Excelente services
6/28/2021
Carl J. VERIFIED CUSTOMER
I completely satisfied with Eric. The service was fast and he explained everything that they were doing. Very good job.
6/28/2021
GINA M. VERIFIED CUSTOMER
Brain has communicated with me throughout the whole process. I will be bringing my car to Nissan Cerritos for maintenance and repairs that are needed in the future primarily based on the service I received from Brian. His knowledge, professionalism, and friendly demeanor has convinced me that I am better off using Nissan Cerritos for my automotive needs.
Thank you,
GINA M