He was very professional and attentive.
Thank you Luis
7/29/2018
SILVIA C. VERIFIED CUSTOMER
Ken and Peter were both very helpful and professional. I appreciated their help.
7/29/2018
CHRISTOPHER P. VERIFIED CUSTOMER
Tony did great job checking in with me and letting me Know what was getting done
7/29/2018
STEPHANIE C. VERIFIED CUSTOMER
Only thing I notice was that I thought every service included a complimentary car wash, although they did clean outside they did not clean the interior at all. But I appreciate the oil change. Thanks
7/29/2018
Andrew A. VERIFIED CUSTOMER
I waited 2x the estimate wait time. I would say more communication with the wait time.
7/28/2018
HAROLD B. VERIFIED CUSTOMER
Very professional and work completed in a timely manner
7/28/2018
CLIFFORD H. VERIFIED CUSTOMER
Thank you
7/28/2018
Nobuyuki K. VERIFIED CUSTOMER
Eric did great job from beginning. My vihecle had issue with brake light and did not accelerate when I hit the gas pedal. It have been for a while but did not duplicate all the time.And it did not duplicate when I was driving to your office. I tried to cancel the appointment but Eric explained what was wrong and several steps to replace the parts. I did initial repair with different Nissan dealer but could not troubleshoot after they replace the brake switch. Eric not only had high level of expertise and knowledge but also had professional attitude all time. It has been long time that I felt great about dealership experience.
Again I really appreciate Eric advises and his work.
7/28/2018
EDGAR B. VERIFIED CUSTOMER
Just want to let you know that it was faster then I though thanks a lot
7/27/2018
MIGUEL C. VERIFIED CUSTOMER
Well,I hope mechanic doing well job.
7/27/2018
Jacquelyn G. VERIFIED CUSTOMER
Very professional and courteous, kept me up to date with everything and fast service.
7/27/2018
HOMER G. VERIFIED CUSTOMER
No thank you, certainly appreciate your fine work.To take care of my vehicle.
7/27/2018
Irene L. VERIFIED CUSTOMER
I appreciate Luis understanding I needed to be a work at a specific time . He prepared the estimate, said he will call with the items needed for my SUV and he arranged for UBER to get me to work.
He called me with the items needed and explained in detail so I can make a decision.
It was a smooth, hassle free process and very pleasant. I will return for my next automotive needs.
7/26/2018
DIANNE M. VERIFIED CUSTOMER
Always great service!
7/26/2018
David O. VERIFIED CUSTOMER
Customer Relations: Friendly Customer
Relationship Grade A+
Service Clearity and
Repair Charges Policy
Comparatively to other
Nissan Dealership (for example, LB)
that offers 15% for repairs over
$500. Need Improvement B+
Overall Service Satisfaction: A
Thanks for the opportunity to share my customer service experience and observation.
7/26/2018
Veronica C. VERIFIED CUSTOMER
Amazing service and very quick process
7/26/2018
Damian C. VERIFIED CUSTOMER
Service was first rate.
7/26/2018
RAUDEL M. VERIFIED CUSTOMER
Ken is always making sure my car is well maintained. There was a slight hick up but he took care of it right away.
7/26/2018
Jorge M. VERIFIED CUSTOMER
Great guy very professional about things. Very satisfied customer here !
7/26/2018
Kathy S. VERIFIED CUSTOMER
My first service at 314 miles was due to Tire Pressure (the result of nail in tire). I phoned Eric on Monday, July 23rd to schedule appointment for Tuesday, July 24th. Eric took time to explain, what would be done. I was pleased with the service facility amenities as well as the courteous manner in which I was received. Eric was referred to me by Saul Estrada. I was pleased with Eric’s professional courteous manner.