Very disappointed And never coming back to Cerritos Nissan
12/28/2018
Emmanuel R. VERIFIED CUSTOMER
Definitely recommended service advisor!! Thank you Ken!!
12/28/2018
MARIA R. VERIFIED CUSTOMER
Yes. He knows what he’s doing. Very nice and respectful
12/28/2018
Norma S. VERIFIED CUSTOMER
He was nice and kept it real. He didn't try selling me stuff that I didn't need and wasn't pushy when I said no to something...so... thank God for Joshua
12/28/2018
Ron S. VERIFIED CUSTOMER
Jaime is a excellent staff to the nissan team
12/28/2018
Carmen H. VERIFIED CUSTOMER
Very unprofessional. I do not know much about cars and when I asked, he would respond in a rude way. I never got a call telling me my car was ready. He called me to give me information and I declined it getting repaired. It seemed to me that he got bothered that I did not want to get my car fixed there at the moment.
12/28/2018
Joe F. VERIFIED CUSTOMER
Service attendance was very professional outstanding performance thanks see you on the next service schedule.
12/28/2018
Emy R. VERIFIED CUSTOMER
Satisfied
12/28/2018
Joaquin R. VERIFIED CUSTOMER
Joshua was a pleasure to deal with and provided exceptional customer service.
12/27/2018
Deborah W. VERIFIED CUSTOMER
Courteous service, good advice, friendly, comfortable waiting room, on-tume delivery.
12/27/2018
Darrell C. VERIFIED CUSTOMER
Great and prompt service. Booking was easy with Eric. Overall very happy.
12/27/2018
Hector A. VERIFIED CUSTOMER
Good service & friendly staffs.
12/27/2018
Josias P. VERIFIED CUSTOMER
Un buen servicio y Jonathan muy amable muy
Profesional
12/27/2018
Jeffrey P. VERIFIED CUSTOMER
While finding a transmission problem was appreciated, the recommendations of a transmission fluid replacement seemed old news since the transmission was repaired...Not needing a fluid change, but Brian spent the time talking about it...Also, when picking up the van, a rubber guard was hanging down from the front bumper area (needed a clip to hold it up), and my windshield has 2 new, very deep (almost a crack), 14” long scratches from your Nissan Dealer...Manager Peter took pictures and will get back to me after the holidays...
12/26/2018
PORSHA B. VERIFIED CUSTOMER
I waited 2 hours and they didn't do the work. I was told it'll be an hour and fifteen minutes. After 2 hours I had to go. I wasn't going to wait another 2 hours to have a headlight put in. My car is a 2018. How do I need a headlight replacement in the first place? I'm extremely dissatisfied