I love Jonathan’s great customer service, very pleasant and friendly!
8/1/2019
Stephen F. VERIFIED CUSTOMER
Service ruined my rotors and replaced them with new ones. While inconvenient, I totally appreciate the high degree of service and accommodation that I received. Kudos to my service guy Brian!
8/1/2019
Kecia B. VERIFIED CUSTOMER
Ken (who is exceptional) is my regular service advisor, however Jonathan Ortiz did not disappoint. He was very polite, and thorough. It was quick and easy. No complaints here
8/1/2019
Blanca S. VERIFIED CUSTOMER
Very satisfying
8/1/2019
Trixie R. VERIFIED CUSTOMER
Mia was throughout and kind
8/1/2019
Carino M. VERIFIED CUSTOMER
Eric adamson is a Great Guy...fully pays attention to my cars needs. Keep up the great Customer service!!!!
8/1/2019
Jose R. VERIFIED CUSTOMER
Very nice team and excellent service
8/1/2019
Michael B. VERIFIED CUSTOMER
You have a very good employee. Very knowledgeable and treats the customer well. Thank you
8/1/2019
MATTHEW J. VERIFIED CUSTOMER
Great serviveman. 10/10. Wish i came here instead to the geico reccomended shop first.
8/1/2019
Rosa Maria. VERIFIED CUSTOMER
He was a great help. Great customer service.
8/1/2019
Maria M. VERIFIED CUSTOMER
Exelente servicio y calidad
8/1/2019
Filemon G. VERIFIED CUSTOMER
Mr. Besques Is a very high quality of service
7/31/2019
John E. VERIFIED CUSTOMER
Mr. Vasquez was super helpful and knowledgeable. My 1st experience with Cerritos Nissan was a great one. I will be regular customer. Thank you.
7/31/2019
Moises R. VERIFIED CUSTOMER
It's always a pleasure ????
7/31/2019
Virgilio O. VERIFIED CUSTOMER
Friendly
7/31/2019
Karina H. VERIFIED CUSTOMER
Disappointed with the service not good
7/31/2019
Vivica R. VERIFIED CUSTOMER
Honestly. I came there because the dealership in LB closed. I have primarily taken my car to Nissan dealership for service so I have idea of what exceptional looks like from a dealership. My tech was cordial. But not personal. I made it clear I was new to Cerritos. I was left standing by my car for over 10 minutes before the tech actually came to check me in after I asked if I was going to be helped. No one came to talk to me about recommendations for my inspection/oil change. We reviewed it when he told me it was done. But that’s not really helpful. Some of the items I would have said yes to. I just left feeling disappointed and slightly annoyed. I’m guessing I’ll have to try another deal for service. No one was rude. But it just simply people going through the motions.
7/31/2019
Sade G. VERIFIED CUSTOMER
Brian was very helpful and knowledgeable
7/31/2019
Bryce R. VERIFIED CUSTOMER
I come to this location from Inglewood, CA because Brian Guillen provides great service and gives me all the information I need so my car is running the way it is supposed to be.
7/30/2019
Miguel Angel. VERIFIED CUSTOMER
Eric, like always super professional and very knowledgeable. Dropped off my car for regular maintenance and was returned as promised.