Jaime is awesome! I moved from Long Beach about 2 years ago and will continue to drive the 20 miles from Torrance to have my car serviced at Cerritos. Jaime always makes sure that my car is taken care of and offers the best customer experience.
8/31/2019
Judith H. VERIFIED CUSTOMER
Easy to talk and ask questions to. He is a keeper!
8/31/2019
Thomas M. VERIFIED CUSTOMER
Jaime is awesome . He Gives me the honest truth and doesn’t try to push services that I truly don’t need.
8/31/2019
ROLANDO D. VERIFIED CUSTOMER
Eric has great customer service skillset. He is totally focused on customer satisfaction. I commend Eric. He should be an example to all Service Managers.
8/31/2019
Nancy A. VERIFIED CUSTOMER
Eric is the best!
8/31/2019
Jonipher K. VERIFIED CUSTOMER
Everything was as promised and communication was great. I'm definitely satisfied with Eric's service.
8/31/2019
Brendon T. VERIFIED CUSTOMER
They did not fix my car at all.
8/31/2019
Roberto P. VERIFIED CUSTOMER
Very professional
8/31/2019
Miguel G. VERIFIED CUSTOMER
The service by Ken, all the service department and body shop was excellent. But I had a very bad experience with the salesman that "helped" me when i purchased the car. I don't know his name but he's a very disrespectful man
8/31/2019
Teresa N. VERIFIED CUSTOMER
Very happy thank so much for your job ????
8/30/2019
Francisco M. VERIFIED CUSTOMER
Ya lleve 2 veces mi carro al dealer para que le arreglaran los frenos y el carro sigue igual, la primera vez le cambiaron las breaks de atrás y la segunda las de enfrente. Y el carro ahorita sigue igual con el mismo ruido.???? dicen que es normal que hagan ruido en las mañanas pero no es normal que lo haga todo el día es una vergüenza traer el carro con ese ruido. Les voy a llevar el carro y que no me lo voy a llevar hasta que quede bien. Y necesito un carro rentado porque que al carro no le sirvan los frenos no es mi culpa!!!
8/30/2019
Karina M. VERIFIED CUSTOMER
Thanks Ken for the great service!
8/30/2019
Karen K. VERIFIED CUSTOMER
Pleasant experience.
8/30/2019
Zinette T. VERIFIED CUSTOMER
Very professional, kind and helpful
8/30/2019
Monica E. VERIFIED CUSTOMER
Víctor was very kind and explained everything to us about the car. He made it very clear that we could turn to him if future questions arose and that we could communicate them to him. He made our visit very welcoming and pleasant. Definitely will return to this dealer to work with Victor.
8/30/2019
Sophany R. VERIFIED CUSTOMER
Tony was great!!!!!
8/29/2019
Azucena M. VERIFIED CUSTOMER
Eric is always very nice. He always explains what services my car need. Very friendly, he always ask how is the car doing and how I am doing.
8/29/2019
Richard K. VERIFIED CUSTOMER
Mia is an excellent service advisor, extremely professional, helpful and customer service oriented. She represents Cerritos Nissan extremely well.