My technician Ken was great. He couldn’t deliver the car on time but did a great job of keeping me informed. My lack of satisfaction has to do with the quality of work on the car. I took it for a change of oil and new tires and a few hours later the oil change light came back on again. Now I’m driving with the checkbook light on. I hope that the light just needs to be adjusted and that it’s nothing serious but how did they miss that?
I need to schedule to bring it back and have my car checked.
Monica A
9/11/2019
Kathy T. VERIFIED CUSTOMER
Erick was awesome. Always kept us informed, very polite and knowledgeable about the work being done. The parts were able to be ordered and Erick was very conscious of costs for us which we appreciate. Thanks Erick. You can’t go wrong having him on your team????
9/11/2019
Ryan Jason. VERIFIED CUSTOMER
Very informative and accomodating
9/11/2019
Denise L. VERIFIED CUSTOMER
Ihave been to the service department on numerous occasions for the same problem, Mario took the time out to find our what the problem may have been.
9/11/2019
EMILY I. VERIFIED CUSTOMER
I was satisfied with the service, also Jaime is very kind and friendly
9/11/2019
Irma S. VERIFIED CUSTOMER
Great service thank you Chris!
9/11/2019
Kid M. VERIFIED CUSTOMER
Outstanding customer service!!!
9/11/2019
Roberta G. VERIFIED CUSTOMER
Approached by everyone in a smiling, inviting manner... Walked away comfortably with knowledge of what exactly was being done to my vehicle without feeling pushed into unnecessary decisions. Provided quote as well as options and received my vehicle back before I even anticipated. The whole team was exceptional!
9/10/2019
Shanetta E. VERIFIED CUSTOMER
Great look forward to completing survey. Shes awesome
9/10/2019
Josefina E. VERIFIED CUSTOMER
Satisfied
9/10/2019
Renato J. VERIFIED CUSTOMER
Besides of being very knowledgeable, your staff accommodated me specially of my emergency needs. Thanks for all your help, specially with Tony’s advise.
9/10/2019
Hong L. VERIFIED CUSTOMER
Excellent Setvice
9/10/2019
Cinthiarobinson A. VERIFIED CUSTOMER
Jaime is a respectful person and always he had an excellent service attitude.
9/10/2019
Shaun C. VERIFIED CUSTOMER
Very very good service it’s a little out of my way but worth itI am very happy with the service
9/10/2019
Rigoberto L. VERIFIED CUSTOMER
Mia was very helpful.
9/9/2019
RAMIRO R. VERIFIED CUSTOMER
Mia is super professional!
9/9/2019
Michelle S. VERIFIED CUSTOMER
Always excellent customer service!!!
9/9/2019
Alicia D. VERIFIED CUSTOMER
Satisfactory!!!
9/9/2019
Jose Brianna. VERIFIED CUSTOMER
Tony is always helpful, wonderful, and trustworthy. I will always bring my car to cerritos nissan for service. Your whole team is wonderful. Thank you for always being informative and having great customer service
9/8/2019
Kelli N. VERIFIED CUSTOMER
Tony’s customer service is exceptional. He is honest and provides good direction. I trust him and my vehicle is well maintained.
Thanks Tony!