Kenneth’s communication was very poor and unprofessional. He did not explain to me the cha he’s that we’re made nor did he reach out to me to tell me that they were keeping my car overnight.
1/20/2020
Dshone S. VERIFIED CUSTOMER
Kenneth provided excellent customer service with a smile and sense of humor. He made sure I was completely satisfied before I left.
1/20/2020
Lillian J. VERIFIED CUSTOMER
Jaime is always great and the folks that work on the cars are awesome!!!
1/20/2020
Andres C. VERIFIED CUSTOMER
Jaime service writer very helpful great work was very satisfied
1/20/2020
Ricardo R. VERIFIED CUSTOMER
Job well done, even replaced faulty battery that was under warranty.
1/20/2020
Evelyn G. VERIFIED CUSTOMER
Jacob, you’re such a sweet person! Thanks for making me feel welcomed during my vehicles service!!!
1/19/2020
Yuto M. VERIFIED CUSTOMER
Happy with my results.
1/19/2020
Tamara S. VERIFIED CUSTOMER
The Custonet Service is always Outstanding
1/19/2020
Iris F. VERIFIED CUSTOMER
The service was great
1/19/2020
Rachel N. VERIFIED CUSTOMER
I am always satisfied with the personalized care I received from Brian. He recognizes me by face and greets me excitedly. He’s courteous, patient, and kind. He repeats information as many times as necessary so I can understand. I always request his help in advance. Give him a raise and promotion!
1/19/2020
Rebecca L. VERIFIED CUSTOMER
Kenneth is friendly, knowledgeable , polite and on the ball. He's a cool guy
1/19/2020
Bertha L. VERIFIED CUSTOMER
Excellent customer service
1/19/2020
Danita H. VERIFIED CUSTOMER
Im most disappointed with tony fears and cerritos nissan as a whole!!!
1/19/2020
Brian K. VERIFIED CUSTOMER
As always, Tony Fears was exceptional!
1/19/2020
Rina S. VERIFIED CUSTOMER
Kenneth is always kind and helpful. He makes sure to send updates on time estimates for when my vehicle is ready.
1/18/2020
ARTEM P. VERIFIED CUSTOMER
I specifically asked Jaime to check and adjust pressure in my tires, but didn’t take care of it. I received my car with pressure of 10psi lower from requirement in each tire.
This is not acceptable.
1/18/2020
Ely R. VERIFIED CUSTOMER
35 minutes to pay and a guy told my wife they lost the car another 45 minutes to find it we have 6 nissan cars in the family with cerritos service is getting worse
1/18/2020
Reshanna J. VERIFIED CUSTOMER
Mr. Eric in services always helpful very attentive!!!???????? Nissan bern serving my vehicle for 7 yrs????????
1/18/2020
RITESH C. VERIFIED CUSTOMER
Eric went above and beyond I love it
1/18/2020
Silvia D. VERIFIED CUSTOMER
Jacob was very knowledgable about the technical part in the car. He explained everything that my car needed with not rush. He has very good customer service