I purchased my vehicle in 2017 here at Cerritos Nissan and I’ve always brought my car here for service since then. Thank you Jaime for all the great recommendations and service that you provide to me!! I know nothing about cars and always come to Jaime for questions/comments and he always provides me an answers and solutions!
3/22/2020
Liber M. VERIFIED CUSTOMER
To whom it may concern,
I have been a customer of Cerritos Nissan for several years. On 3/18/20 I received a call from number ?****-****-xxxx? at 3:40. A woman asked me if I wanted to bring in my car for an oil change for $22 I said $22? She said yes only $22. I said sure so I made an appointment for 3/21/20 at 8am. I get there and they wanted to charge me $59 for an oil change. I argued and I just paid $35. Ok my issue is why call me with lies and not honor my $22 oil change?? I get there I was spoofed with lies!!! This isn’t fair you guys shouldn’t make calls with fake prices I will post my displeasure on yelp if nothing gets don’t about this. If you need more information call me at ****-****-xxxx.
3/22/2020
Brianna S. VERIFIED CUSTOMER
He was great. Very professional and kind. Made everything fast and easy for me.
3/22/2020
Jose O. VERIFIED CUSTOMER
Carlos helped me with everything I needed.
3/22/2020
VICTORIA L. VERIFIED CUSTOMER
Great
3/21/2020
Delia O. VERIFIED CUSTOMER
Jaime always meets my expectations and goes above and beyond. I feel well taken care of here. Thank you so much!
3/21/2020
Maria P. VERIFIED CUSTOMER
Me atendieron excelente, especialmente Viictor , fue muy amable y cortez. También contestó a todas mis preguntas y dudas que tenía acerca de mi carro
Su trato fue muy profesional y me quedé muy conforme con su trato y ayuda
Yo no pude recibir el mismo trato en Downey Nissan.
3/21/2020
Roxana L. VERIFIED CUSTOMER
Jacob was extremely polite and made my service experience fast and easy.
3/21/2020
Mary P. VERIFIED CUSTOMER
Ivann was very Courteous today. He explained the major service I need for my vehicle and the importance of having it done without being pushy or demanding for me to get it done. By him letting me decide of having the service done on my vehicle I want Ivann to be the one that assist me when I come back to Cerritos Nissan. Thank you Ivann ????
3/21/2020
Betty C. VERIFIED CUSTOMER
I am satisfied with the work that was done on my vehicle thanks
3/21/2020
GILBER H. VERIFIED CUSTOMER
Lastima que una institucion de Marca reconocida mundialmente como Nissan tenga este tipo de persona. Que se dedican a estafar a los clientes con tal de obtener beneficios propios. Y por lo que puedo observar creo que con sonsentimiento de dicha institucion. Demostrando ser una institucion con poca etica profesional y responsabilodad y buscare los mecanismos para poder dar a conocer lo falsos que son
3/21/2020
Robee L. VERIFIED CUSTOMER
Thank you for answering my questions. Thank you to your team; I appreciate the quick service completion.
3/21/2020
JERRY J. VERIFIED CUSTOMER
My experience was good my service rep was very courteous and professional and he delivered my car in a timely manner as Like he say
3/21/2020
Lorraine M. VERIFIED CUSTOMER
Thank you
3/21/2020
Jose P. VERIFIED CUSTOMER
Not honest with customers, telling customers they are approved and a month later calling to bring car back.
3/21/2020
Michael L. VERIFIED CUSTOMER
Great service very satisfied
3/21/2020
LAUNA L. VERIFIED CUSTOMER
Good Job.
3/21/2020
ANNIE E. VERIFIED CUSTOMER
Looking forward to doing survey
3/20/2020
Dean G. VERIFIED CUSTOMER
Well she was great with excellent customer service . Appreciate the job done and I will definitely come again