Victor Silva always takes care of us and ensures all service and maintenance progresses smoothly.
1/19/2021
Christina C. VERIFIED CUSTOMER
For a simple maintenace of Nissan Leaf with carwash, was told
By Eric that it would only take 30 minutes so just decided to wait. The wait became 1.5 hours and reason given was that the car ahead of my car took longer than expected. The carwash didnt even happen since it will delay the process more. It would have been better if after the 30 minutes promised, a staff couldve informed that the wait will be longer, called for uber service so that I couldve done something worthwhile at home instead of waiting at the nissan location. Disappointed.
1/19/2021
Steven P. VERIFIED CUSTOMER
Brian was a amazing sales associate. He took the time and truly listen to my needs. He help me come up with the best scenario that would work best for me. He maked getting my car worked on a lot easier. I hope next time we’re in he’s the one that gets to help us.
1/19/2021
German A. VERIFIED CUSTOMER
Carlos did a great job. It was really busy but he kept his composure and assisted every guest to the best of his ability. He gave me a time frame and my car was ready on time, this is rare when coming to Cerritos.
1/19/2021
Oscar P. VERIFIED CUSTOMER
Good costumer service excelente comunicación
1/19/2021
JAIME M. VERIFIED CUSTOMER
Just long wait
1/19/2021
Denise L. VERIFIED CUSTOMER
Brian Guillen was phenomenal, very courteous, knowledgeable, going beyond his work ethics to ensure my customer satisfaction.
1/19/2021
ALEXANDRIA B. VERIFIED CUSTOMER
Eric was so kind and explained the whole process to me. I will have no hesitation cooking back.
1/19/2021
Ponciano D. VERIFIED CUSTOMER
Nissan service is excellent. Thanks.
1/19/2021
SAMANTHA V. VERIFIED CUSTOMER
Always ask for Tony when I come in. Great service. Polite, friendly and time efficient.
1/19/2021
REYNA O. VERIFIED CUSTOMER
Good service
1/18/2021
Karla W. VERIFIED CUSTOMER
Carlos was very professional, explained everything clearly and was able to respond to all my inquiries. Satisfied with the level of service he provided.
1/18/2021
MIGUEL S. VERIFIED CUSTOMER
Tony was very clear and helpful with the information he provided. Customer service was great and I’m definitely coming back for all my vehicle needs.
1/17/2021
Tina D. VERIFIED CUSTOMER
My service rep. Victor Silva Diaz is professional, prompt and friendly due to him my experience at Nissan Cerritos auto is excellent. Thank you much
1/17/2021
VERONICA G. VERIFIED CUSTOMER
Great service!
1/17/2021
Michael Z. VERIFIED CUSTOMER
Tony was great. Everything was completed as promised and he even helped me with some odd questions I had about my car.
1/17/2021
Kimberly F. VERIFIED CUSTOMER
Ivann was friendly, knowledgeable and helpful. It was our first time since purchasing the vehicle, having it serviced there and he made the experience easy and stress-free. We will be back to work with Ivann in the future!
1/17/2021
Tamana S. VERIFIED CUSTOMER
No comments just that I'm satisfied.
1/17/2021
Alisa M. VERIFIED CUSTOMER
Everything was great. Carlos took care of us very well. Thank you!
1/17/2021
SHERRY B. VERIFIED CUSTOMER
He is a good service advisor he is nice, polite,and friendly.