I had a great experience with my tech and the service provided to my vehicle.
2/27/2021
Carlos R. VERIFIED CUSTOMER
The problem I had was I sent my wife for a oil change with a appointment at 10am they said I needed a new air filter too told them go ahead and change it which they did my wife got out of there 3hours later for just a oil change and new air filter I could’ve did it myself and took 30minutes but didn’t really have the time since I’ve been working 12hr days at work
2/27/2021
Raquel F. VERIFIED CUSTOMER
Eric was amazing. He was very knowledgeable and explained everything where we could understand what was going on with our vehicle. He was very pleasant and kept us informed with updates through out the day. We are very stating sfied with service we received.
2/27/2021
Lidia R. VERIFIED CUSTOMER
Victor always provides exceptional service!
2/27/2021
JASON M. VERIFIED CUSTOMER
TONY is a great person and great service advisor. Always goes above and beyond.
2/27/2021
Monica O. VERIFIED CUSTOMER
The job was done beautifully. My car was clean and in the same condition I left it in, actually I think it might have been better, since it was washed. Jaime was amazing, he explained everything that was going to happen to my vehicle. After picking my vehicle up he explained everything that happen. I also had a issues and he was ready to assist. He was amazing.
2/27/2021
Angel P. VERIFIED CUSTOMER
Great service as always from Jaime.
2/27/2021
Melanie C. VERIFIED CUSTOMER
Very nice. My service person was very helpful and a good communicator. Kept me informed.
2/26/2021
Michelle E. VERIFIED CUSTOMER
Thank you Tony Fears Jr Jr. For all your assistance in fixing my lovely Juke. I truly appreciate all you do.... take care and be safe out there.
2/26/2021
Doyle G. VERIFIED CUSTOMER
Tony was professional and helpful. He also gave me a quote for additional issues that was found on my car. My car was ready at the promised time.
2/26/2021
Valeri Ann. VERIFIED CUSTOMER
When I booked the appointment today and ask about my prepaid services they never answer my questions. When I picked up I found out about the ridiculous charge for a oil change. The service guy seemed very irritated that I asked about the charges this was the first time I’ve ever been charged for an oil change. He said the computers were running slow. I have one more service with zaktak. After that I will never come back to this rude service place again.
2/26/2021
Joel R. VERIFIED CUSTOMER
Jaime was great throughout the entire process. From the moment I called and booed my appointment to the moment I was out the door with my oil change. Thanks again for taking care of my vehicle.
2/26/2021
Downey Car. VERIFIED CUSTOMER
Made our experience a real pleasure and communication wise A+ Thank Adam.
2/26/2021
Julie S. VERIFIED CUSTOMER
Tony is awesome! He takes the time to explain what is going on with your car. Always a friendly smile too.
2/26/2021
Rita P. VERIFIED CUSTOMER
Carlos was my host. He showed courtesy listened to my request and expedited the service on my Rogue.
The Nissan dealer was no problem to get my trust.
The battery problem was the main reason for this visit.
Of course,.I sure do not plan to return until my 50,000
mile completion. I had a thorough Also inspection under the hood. And a car wash has included.
Time duration was 3 hours. Wow. DONE
I keep my representative C.Fuentes
Satisfied.Excellent and professional.
Always. Rita P
2/25/2021
Crystal E. VERIFIED CUSTOMER
Excellent service
2/25/2021
Latoya E. VERIFIED CUSTOMER
Ivann was amazing! He kept me apprised of everything and was very very thorough in his explanations. He is definitely an asset to Cerritos Nissan. Thank you for the exceptional service experience, Ivann!
2/25/2021
Marlon A. VERIFIED CUSTOMER
Tony always takes care of me and answers all my questions.
2/25/2021
JEREMY C. VERIFIED CUSTOMER
His service was good ...besides everything else that happen with my truck it was good