I have always received great service at this dealership!
7/9/2018
Michelina M. VERIFIED CUSTOMER
Very friendly, helpful and efficient. Thank you Eric.
7/8/2018
Magdalena P. VERIFIED CUSTOMER
Steve was very helpful! Thanks!
7/8/2018
Cynthia R. VERIFIED CUSTOMER
Waited two hours for routine oil change and asked to have the air conditioning system evaluated. Ever since purchase of the vehicle, the air delivery waivers in air flow. The car was returned, two hours later, dirty, with a smile and comment nothing is wrong with the air conditioning. I just wish for once, someone could deliver a service beyond the absolute basics, listen to a customer and wash a car. I have had the car for a year and downright know, there is something wrong with the air conditioning but will take many more visits out of my time to have it fixed.
7/7/2018
TRACI W. VERIFIED CUSTOMER
Kim is amazing such always goes above and beyond to help and make sure that we always receive the service needed!!!!!
7/7/2018
Judith W. VERIFIED CUSTOMER
Steven did his best to get my car ready by the end of the day and
I was very happy about that.
7/6/2018
Robert C. VERIFIED CUSTOMER
Steve is a capable and often thoughtful service representative.
7/6/2018
WENDELL W. VERIFIED CUSTOMER
Steve is very reliable and trustworthy with my vehicle, and I appreciate his service. Thank you, Steve Martinez.
7/6/2018
CINDY C. VERIFIED CUSTOMER
Very personable. Car was ready on time .
Great easy service
7/6/2018
Thomas G. VERIFIED CUSTOMER
Kim is awesome, got me in and out. The Works on my new F150
7/5/2018
Matthew L. VERIFIED CUSTOMER
Steve was very thorough and a straight talker. Will definitely be coming back for all my future service needs. Thanks again Steve.
7/5/2018
Joseph B. VERIFIED CUSTOMER
Thank you for the prompt and courteous service.
7/5/2018
Michael M. VERIFIED CUSTOMER
Robert couldn't provide updates in a timely manner and at the end of day one I did not have any idea what the status of my car was. It was if he didn't care. While I understand warranty work is lower priority and ford of upland is busy, a simple call at the end of the day would have made the world of difference. I couldn't go or plan anything due to the lack of an update. We bought three cars from ford of upland in the last year, but the services managed by Robert have made us reconsider recommending ford of upland as a place of service for our cars and our friends. While our sales experience has been great, it makes ford of upland hard to recommend as a whole.
7/4/2018
Phillip C. VERIFIED CUSTOMER
No need for a call back. Service was good as always the only problem that I had, was when I mentioned that my car wasn't washed, the attendant had a very Cavalier attitude, and said "well it's free anyway."
7/4/2018
Larry R. VERIFIED CUSTOMER
Kim always does an outstanding job on my cars! She sees that the work is done right!
7/4/2018
Deana L. VERIFIED CUSTOMER
Very thankful for a well job .. Great work
7/3/2018
Clarence H. VERIFIED CUSTOMER
Kim is the best! Always makes sure I'm satisfied.
7/3/2018
Irene C. VERIFIED CUSTOMER
I received the diagnosis and repairs in a timely matter.
7/3/2018
Joseph A. VERIFIED CUSTOMER
Rtfbsl
7/2/2018
Rocky M. VERIFIED CUSTOMER
Kim is fantastic. If there are only 5 stars. She gets 10 for getting me back in my truck before the weekend.