Robert was awesome...not only did he have the car ready in the expected time...but was also able to get the necessary parts quickly. His demeanor and attention to detail is appreciated very much. Having worked with other Service employees at Upland Ford it is obvious how the much they care to satisfy their customers. I wish the Upland much success.
2/1/2019
Brian K. VERIFIED CUSTOMER
He did very well
2/1/2019
Robert P. VERIFIED CUSTOMER
I brought my Explorer in for a service and a couple of warranty items. Eric was simply amazing! Within minutes, my SUV was taken to the mechanic area for service. I barely had time to have a cup of coffee and walk the showroom before Eric found me to tell me that my Explorer was finished and being washed!
I have two cars. My second car is a BMW. To be perfectly honest, the level and quality service that I received from Eric and everyone at Upland Ford blows the gaskets off of the BMW dealership.
I live about 60 miles from Upland Ford. I had such an amazing buying experience that I don’t mind driving all the way to this dearship for service and will continue to do so even though South Bay Ford is only about 9 miles away.
Kudos to Eric and the entire team at Upland Ford as I am a customer for life!!
2/1/2019
Ben K. VERIFIED CUSTOMER
Robert was amazing with the service of my car. He kept me up to date on what was going on and made sure that I knew in advance of any charges. He is an amazing service rep and I will come back to him!
2/1/2019
Todd G. VERIFIED CUSTOMER
Great service from Kim..!! Pleasure to work with. I will continue to bring my truck into ford of upland for service.
2/1/2019
Martin T. VERIFIED CUSTOMER
Always great service from Ford of Upland.
1/31/2019
Larry R. VERIFIED CUSTOMER
Robert is extremely knowledgeable, courteous and explains everything about the service needed and why. This was an excellent experience.
1/31/2019
Jen K. VERIFIED CUSTOMER
Quick, polite service. I will be back if my truck needs anything else!
1/31/2019
Jacob S. VERIFIED CUSTOMER
Great customer service. I’ll be bringing my car back in the future.
1/31/2019
Charles C. VERIFIED CUSTOMER
Great customer service. Thanks
1/31/2019
George T. VERIFIED CUSTOMER
Excellent service and courteous personnel. Prompt repairs
1/31/2019
Carol I. VERIFIED CUSTOMER
Total professionals
1/30/2019
Ethan G. VERIFIED CUSTOMER
He was awesome!
1/30/2019
Jonathan Q. VERIFIED CUSTOMER
Great friendly service
1/30/2019
MARIA G. VERIFIED CUSTOMER
satisfy with service?
1/29/2019
RYAN M. VERIFIED CUSTOMER
Very pleased with the service. Eric did a wonderful job of keeping me in the loop about what was going on with my car and setting up my next appointment when my part came in.
1/29/2019
Ken D. VERIFIED CUSTOMER
One of the problems was the engine shutdown when stopped
In traffic. It didn’t work when I brought it in and
it still doesn’t work!
1/29/2019
Hugo E. VERIFIED CUSTOMER
Very satisfied with the work done on my explorer. Always a pleasure dealing with the personal at ford of upland very helpful and supportive. Thank you Kim Hawkins and team for all your help.