Mike was great..very customer friendly..kept me informed about progress..????????????
5/1/2024
Buesch (. VERIFIED CUSTOMER
Mike is a great service advisor and he takes great care of me and my two Super Duty’s that’s right I have a 1993 and a 2023 and both were purchased at Ken Grody Ford.
5/1/2024
Jessie B. VERIFIED CUSTOMER
Not happy about the price
4/30/2024
Jose E. VERIFIED CUSTOMER
Great service, thank you
4/26/2024
Kevin W. VERIFIED CUSTOMER
Mike is the gold standard!
4/26/2024
Paul D. VERIFIED CUSTOMER
It was all good until the end. It took 25 minutes from the time stamp on my receipt to when my vehicle finally made it out to me. Thats too long.
4/25/2024
Cynthia A. VERIFIED CUSTOMER
Mike is the best
4/25/2024
Chuck C. VERIFIED CUSTOMER
I had a little difficulty reaching Service severa times. We had a 2 day delay in completion. Several times I called and the phone never picked up both on the general number and the service department. They were pleasant, just an issue with reaching someone.
4/23/2024
William H. VERIFIED CUSTOMER
Micheal Mills did such a great job on my recent visit. Great custom service that makes you feel like family. He was very professional and polite. My truck is running great and I’m very happy with the whole experience.
4/19/2024
Maria B. VERIFIED CUSTOMER
Very pleased with Greg/ Manny and all, pleasurable experience!
4/19/2024
Dale A. VERIFIED CUSTOMER
Chad Larson, Advisor, did an EXCELLENT job of advising, communicating and following up during my service!
AND, my 2019 Ford Edge with 25,000 miles has “continued” to run well post the service!
4/19/2024
Sharon G. VERIFIED CUSTOMER
I appreciate that the personnel & technicians
are so friendly and helpful!
Also, that you try & get my car fixed fast so
I have it in a timely manner.
Sharon G
4/18/2024
Alec M. VERIFIED CUSTOMER
Got me in and out quickly!!!
4/18/2024
Kurt B. VERIFIED CUSTOMER
Service is always excellent.
4/16/2024
Paul C. VERIFIED CUSTOMER
As always my experience at Ken Grody’s service department is exceptional!
4/16/2024
Stephen S. VERIFIED CUSTOMER
Michael always promptly return calls or texts, and schedules service. He also keeps us informed on our vehicles health.