Chad is the best service advisor. Give him a raise :)
3/14/2024
Perdette S. VERIFIED CUSTOMER
Great service
3/14/2024
Linda C. VERIFIED CUSTOMER
Thank you!
3/13/2024
Alexander I. VERIFIED CUSTOMER
Always courteous and pleasant.
3/12/2024
Frank V. VERIFIED CUSTOMER
Got to my appointment and Mike Mills , Explained what I was having done and how long it would take . Came back and checked if I had any problems . Went out of his way to make sure I was Satisfied.
3/12/2024
Kathleen R. VERIFIED CUSTOMER
Mike is always very helpful and explains everything as it goes along I appreciate his service very muthat just hurt
3/9/2024
Robert R. VERIFIED CUSTOMER
I could tell that the service department was very busy and there was some delay in communications, but overall I'm pleased with the results.
3/8/2024
Huy P. VERIFIED CUSTOMER
Great service
3/7/2024
Julia S. VERIFIED CUSTOMER
I had an amazing experience Mike Mills is great staff was very friendly!
3/6/2024
James R. VERIFIED CUSTOMER
Mike mills takes great care of my vehicle great guy, super knowledge and experience he is the reason, along with superior mechanics, i keep returning to grody ford carlsbad
3/5/2024
Arthur Alan. VERIFIED CUSTOMER
Amazing people and service
3/2/2024
Richard N. VERIFIED CUSTOMER
It's cheaper to have the oil changed elsewhere but your service is number one. You checked out the whole explorer and found a nail in my tire. It could have been a big problem because we were taking a trip the next day. Great job. Money well spent.
3/2/2024
Brian B. VERIFIED CUSTOMER
Our Sales Rep Manny did an outstanding job of finding the vehicle we were looking for.
3/1/2024
Kevin T. VERIFIED CUSTOMER
My experience was great, as always. Michael Mills made sure that I was kept informed of the status and when my vehicle would be ready for pickup. Ken Grody Ford is fortunate to have such a dedicated and professional employee.
3/1/2024
Juan R. VERIFIED CUSTOMER
Very responsive,on time and actually got my truck completed sooner than I expected.
2/29/2024
Donna B. VERIFIED CUSTOMER
When picking up my car I had to wait an hour for the person who had my key to come back from lunch because they did not put them on the 'board'.
Obviously everyone said sorry but still not acceptable-perhaps have a better system in place so this doesn't happen again??
2/29/2024
Dene S. VERIFIED CUSTOMER
Thank you for helping me with my car Chad ????????????! You have been my amazing customer service advisor for over 23 years!!! I always get the best service!
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2/29/2024
Jerry N. VERIFIED CUSTOMER
Mike as always provides the best customer service!