They did not upgrade my rental car when my new sent for maintenance.
3/21/2019
Charles W. VERIFIED CUSTOMER
Jacob was very professional and customer service oriented. He clearly explained exactly what was done during my service. I look forward to working with him in the future.
3/20/2019
Atanacio S. VERIFIED CUSTOMER
My wife’s Tiguan has always been serviced at your shop; it was weird though that the battery broke two weeks ago, literally broke from the side or it’s buddy; the car is only two years old and for that to happen I don’t understand as I have other vehicles and never seen that happen; I bought a new battery from your shop; is there anything you can do to help me cover the cost of this defective battery?
3/20/2019
Rosyl C. VERIFIED CUSTOMER
As always Jacob Thomas A1 customer service! Thanks.
3/20/2019
Mike M. VERIFIED CUSTOMER
Thx!
3/20/2019
Jose B. VERIFIED CUSTOMER
Great service and very friendly.
3/19/2019
ANDREW G. VERIFIED CUSTOMER
I think Jacob did a tremendous job & helped get me out by the the time I needed to leave. He also kept me updated as to the progress of the repair & the underlying issue. I greatly appreciated his help that day (& look forward to seeing him again, but hopefully only during scheduled maintenance!)
3/19/2019
Margaret K. VERIFIED CUSTOMER
Marco is always wonderful. He is an amazing representative of Lindsay VW. I most highly recommend him and Lindsay!
3/19/2019
Jb L. VERIFIED CUSTOMER
Very satisfied with your customer service.
3/18/2019
Vicky B. VERIFIED CUSTOMER
Excellent, friendly, and job well done as always. Thanks.
3/18/2019
Janice W. VERIFIED CUSTOMER
Marco is an amazing addition to your team. He goes above and beyond and I feel completely comfortable taking my car to you because of him.
3/18/2019
Ronald C. VERIFIED CUSTOMER
It was my first time at the dealership for service, I didn't know where to go or who to speak to when I arrived. The young lady at the check in desk was very pleasant , courteous, and helpful. Jacob checked me out and was also very pleasant. I enjoyed the interaction with both of them.
3/17/2019
TERRY M. VERIFIED CUSTOMER
Mr. Gates was exceptional.
3/17/2019
Gaetano S. VERIFIED CUSTOMER
Excellent service
3/16/2019
Michael C. VERIFIED CUSTOMER
Communication throughout the service process was poor as to updates regarding the vehicle. The vehicle was at your facility for one week during which time no updates were provided. On occasions when I called to inquire, I was generally brushed off or one occasion was told the vehicle would be ready the next day when it in fact it was not. At the time of booking off I was not offered a loaner car either. Good communication throughout the service process would have been helpful in juggling my transportation situation while the car was in for service.
3/16/2019
ALVARO C. VERIFIED CUSTOMER
Efficient as always
3/15/2019
Alberto R. VERIFIED CUSTOMER
Thanks, Laura did a great job.
3/15/2019
Peytie T. VERIFIED CUSTOMER
Great service what a nice place
3/15/2019
Victoria S. VERIFIED CUSTOMER
Glen and Jacob both are amazing! I look forward to working with them both in the future.