Car washing lacks, looks like it was just hosed off with water.
12/20/2023
Juan G. VERIFIED CUSTOMER
Your service guys at the desk are pretty dumb and aren’t very socially aware.
12/20/2023
Jakob B. VERIFIED CUSTOMER
Zach was great to work with! He walked me through the maintenance on my car in great detail. He was a very helpful with any questions I had.
12/20/2023
Mariangela B. VERIFIED CUSTOMER
Kevin has been great to say the least. His attention to detail and professionalism are outstanding. I have had the pleasure of Kevin being assigned to me a few times before and every time his customer service is impeccable. Mike Castro is also a great person and an asset to the service department. I purchased my vehicle from your location and have decided to service it there as well. Hope to keep coming back even thought I live in the NW suburbs.
12/20/2023
Carla O. VERIFIED CUSTOMER
Excellent service
12/20/2023
Michael S. VERIFIED CUSTOMER
We continually have great service every time we needed anything in regards to our vehicle.
12/20/2023
Bruce F. VERIFIED CUSTOMER
Bill is incorrect. I was never told that only 1/2 my requested service was completed and the paperwork provided that shows what work was done was wrong. This complete visit was a mess up.
Extremely poor service from your entire team. Start to finish. I am still waiting on a call back. It is currently 1:05pm. Requested call at 10:55 am.
12/20/2023
Albert M. VERIFIED CUSTOMER
Erin is outstanding. She is very knowledgeable, courteous and empathetic. Excellent experience.
12/20/2023
Terri H. VERIFIED CUSTOMER
Toby was wonderful to work with. His customer service was above and beyond. He helped make my difficult car issue so much more manageable. I really appreciated all he did to help me.
12/20/2023
Don K. VERIFIED CUSTOMER
Thanks
12/20/2023
Mariellen T. VERIFIED CUSTOMER
Michael Austin was such a pleasure to have as a service rep. He was polite and informative about the service my car needed. I like this guy... this will keep me going to McGrath!
Thanks!
12/20/2023
Manish S. VERIFIED CUSTOMER
Atif was a great Help and is very personable.
12/19/2023
Kimberly P. VERIFIED CUSTOMER
Erin was excellent
12/19/2023
Matt B. VERIFIED CUSTOMER
Curtis was outstanding!
12/19/2023
Juan A. VERIFIED CUSTOMER
excellent attention, and excellent services, thank you very much for everything
12/19/2023
Paul H. VERIFIED CUSTOMER
David was very attentive and answered all my questions.
12/19/2023
Genesis B. VERIFIED CUSTOMER
Very thorough. Communicated well and service was done in a timely manner.
12/19/2023
Robert H. VERIFIED CUSTOMER
I appreciate the extra help your people gave me . This time it took longer than I anticipated , but you can’t keep every part on hand , and no appointment .