Brian was most helpful, courteous and respectful. He let us know how long it would take to fix the problem and had someone give us a ride to our favorite restaurant in town so we could have breakfast. The service you provide your customers is over and above expectations.
6/10/2022
John C. VERIFIED CUSTOMER
I just wish we lived closer to your business, because if we did I would go to Kevin for all our car’s needs!
6/10/2022
Carolin K. VERIFIED CUSTOMER
I was very impressed with the professionalism and service I received today.
6/10/2022
Thanh L. VERIFIED CUSTOMER
Erin was very comminicative during the process and answered all of my questions quickly.
6/9/2022
Denise D. VERIFIED CUSTOMER
Nice kid and explained the services.
6/9/2022
Jeffrey B. VERIFIED CUSTOMER
Erin was friendly, professional and fast. Great service!
6/9/2022
Sherry P. VERIFIED CUSTOMER
Thank you for your great service!
6/9/2022
Adolfo M. VERIFIED CUSTOMER
Explained with detailed what was to be worked on vehicle
6/8/2022
Karen F. VERIFIED CUSTOMER
He listened to my concerns regarding my low pressure tire and made sure it would be corrected where I don't have to take off another day of work. He was very professional.
6/8/2022
Barrett L. VERIFIED CUSTOMER
Felt I was being sold things I didn’t need…new tires at 30k miles.
6/8/2022
Margi J. VERIFIED CUSTOMER
Thank you so much Briyan helping me lot
6/7/2022
Alyssa R. VERIFIED CUSTOMER
He was nice and courteous
6/7/2022
Rosalinda D. VERIFIED CUSTOMER
Good job!
6/6/2022
Umran S. VERIFIED CUSTOMER
I was very clear on the service I asked for my Honda Pilot and did not get it, (I asked for tire rotation, oil change and battery replacement and only got the battery and oil change and response was he did recall I said that but I staid if apology he said oh well I didn’t charge you for it anyway) and I showed the coupon that showed a discount based on how much you spent on service and the service agent kept applying the lower amount until I explained to him if I spent over $300 what my discount would be .. he kept wanting to put in $20… I had been coming to this place for service for my pilot for over 10 years … also I had my Honda battery replaced this service due to issues with the existing battery that was installed less than 3 years ago from Honda as well .. he said he could not find the records on that and If I had a receipt … this was also frustrating because it was installed and purchased from McGrath Honda in St Charles … overall this is the first time I felt that I should now find another Honda service
6/6/2022
Nicole G. VERIFIED CUSTOMER
My daughter waited FOREVER!!! They wanted $200 to replace a bulb she is 18 and it left a very bad taste in her mouth. I told her we don’t EVER take that care there, haven’t for years and years. Back to the local guy who is nice and doesn’t rip you off and waste your time. NEVER EVER AGAIN.
6/6/2022
Suzette T. VERIFIED CUSTOMER
So happy to have my car Maintence done and car washed on a Sunday morning. Such a help
6/6/2022
Thomas D. VERIFIED CUSTOMER
Excellent service and very timely! Erin did an outstanding job!!
6/6/2022
Jonathan J. VERIFIED CUSTOMER
She done good
6/6/2022
Damir A. VERIFIED CUSTOMER
Need to be clear on what service is covered when customer pays forward when signing the lease... but service on vehicle is been good so far
6/6/2022
Julie S. VERIFIED CUSTOMER
Since we bought the car we have brought it in twice and both times we had to return because something was not completed correctly. Each time they also stated they would wash the car and this last time they did not do that. It is very frustrating to have to go in 2 times for incompetence