Every visit to McGrath has been exceptional.
Many thanks.
6/1/2023
Lawrence F. VERIFIED CUSTOMER
Outstanding as usual
Leo is the man
6/1/2023
Constance T. VERIFIED CUSTOMER
Carlos took great care of me and my RDX.
6/1/2023
Neil B. VERIFIED CUSTOMER
Keep up the good job
5/31/2023
Filiberto E. VERIFIED CUSTOMER
Awais provided excellent customer service from start to finish. Awais found the problem and ordered the parts and made sure to get me scheduled in for repairs in a timely manner. I give Awais customer service two thumbs up!
5/31/2023
George G. VERIFIED CUSTOMER
Excellent service
5/29/2023
Jacob M. VERIFIED CUSTOMER
Paul and the service team had my vehicle serviced and ready so quickly and efficiently, I barely had enough time to enjoy my coffee. Great service experience!
5/29/2023
Kelly N. VERIFIED CUSTOMER
Very satisfied
5/28/2023
Chris H. VERIFIED CUSTOMER
Rep was fine, polite, etc.
two issues:
1) time estimate was off, took longer.
2) initially, we agreed on three service items, he called me after 30-45 min to recommend a 4th item, and we discussed differing all items (including 2 of the first 3), which I said I wanted to do and he said ok.
3) when the car came, all three service items were done.
I didn’t have time to complain or deal with the issue from my perspective, so I left. I am not asking for anything from this situation, as I did sign off on the three items when I first arrived… just frustrating.
5/28/2023
Philip O. VERIFIED CUSTOMER
Paul Tran is the best
5/28/2023
Richard Z. VERIFIED CUSTOMER
A professional gentleman who takes care of everything....
5/28/2023
Christopher R. VERIFIED CUSTOMER
Carlos did a great job.
5/28/2023
Rishan B. VERIFIED CUSTOMER
Fast and quick service anoeil got everything I needed and made the process simple
5/28/2023
Heripsime A. VERIFIED CUSTOMER
Paul Tran is the best!
5/27/2023
Rene B. VERIFIED CUSTOMER
Great service
5/27/2023
Dana R. VERIFIED CUSTOMER
Once again, Marc was courteous, friendly, answered all of my questions and notified me promptly regarding the recommended work to be done and contacted me when my car was ready. Thanks again, Marc, for the great service!
5/27/2023
Mark K. VERIFIED CUSTOMER
Paul is the best. He prioritized my car repairs in the morning so that I could stay on track for an important road trip early afternoon the same day. Took great care of me top level service and expertise. Thanks Paul.
5/27/2023
Diane S. VERIFIED CUSTOMER
Paul is great. I would suggest, however, if the service department has a customer wait for over an hour and a half…your customer expects that they were waiting because you are almost finished with their car. Please respect your customer’s time. Also, please limit the “upsell” of routine maintenance services - no, I don’t want $4,000 of routine maintenance on a perfectly functioning car. Again, the people were great - the upsell is not.