Very helpful and informative. Prompt attention to the work.
7/23/2018
Sajoy V. VERIFIED CUSTOMER
I am really impressed with Paul Tran. He was very polite and receptive to my concerns. Overall, the staff fixed the issue. I am very much satisfied with the work. Thank you!
7/23/2018
Mary P. VERIFIED CUSTOMER
Great job. Shaunt kept me informed and was very knowledgeable
7/23/2018
Jeffry W. VERIFIED CUSTOMER
He did an excellent job, explained my options, and treated me with extreme courtesy I could not ask for better service. He is a true professional.
7/23/2018
Vladimir Z. VERIFIED CUSTOMER
Me. Paul Tran absolutely the best Service Adviser any customer could wish for. Professional, knowledgeable and super friendly. He definitely makes your experiences at McGrath Acura super pleasant. Thank you.
7/22/2018
Grzegorz K. VERIFIED CUSTOMER
I was satifisfed with Marc’s service, however, I was dissatisfied with the complimentary car wash and vacuum. Once I entered my vehicle after retrieving it, the scent inside the car was not pleasant. The new car scent was completely gone and replaced with a musty unpleasant smell.
7/22/2018
Hillary P. VERIFIED CUSTOMER
Shan’t was amazing. Helpful, personable, respectful, and efficient. He explained all the service options and spoke to my husband and explained every thing again to him. He kept me posted on the time frame and arranged a rental car for me. Shant made the entire experience pleasant. I will definitely request him the next time I need service. Hillary P
7/21/2018
Gilberto V. VERIFIED CUSTOMER
Your Service advisor that was attending me was Excellent !
7/21/2018
Jayson O. VERIFIED CUSTOMER
Paul is a constant professional. Always a pleasure.
7/21/2018
Lisa T. VERIFIED CUSTOMER
Leo is always very welcoming and so helpful!
7/21/2018
Jeffrey R. VERIFIED CUSTOMER
Shant did an excellent job of processing me and keeping updated with timing for repairs. He also had a great attitude throughout the interaction.
7/21/2018
Allen L. VERIFIED CUSTOMER
Shant was excellent. Great experience. Thank you Shant!
7/21/2018
Richard R. VERIFIED CUSTOMER
Thank you. The experience was flawless. Rick
7/21/2018
Peggy K. VERIFIED CUSTOMER
Paul Tran provides great customer service, answers questions and provides feedback!!
7/21/2018
Tadeusz K. VERIFIED CUSTOMER
Thank you so much for very professional and polite service. I am McGrath customer for long time, always appreciate support and advice from service department
7/20/2018
Valentina B. VERIFIED CUSTOMER
Shant was very helpful and professional. He sat down with me and went through each of the repairs my car needed. He was very sincere and knowledgeable as he explained the data from the diagnostic report.
7/20/2018
Valentina B. VERIFIED CUSTOMER
I had a lot of things wrong with my car. David was very helpful and professional. He addressed all my concerns and explained step-by-step what needed to be fixed. I was treated with respect and I feel that I was treated fairly which is very important to me when I go to a dealership.
7/20/2018
Norman P. VERIFIED CUSTOMER
Great job by my service lead
7/19/2018
Enrico V. VERIFIED CUSTOMER
I’m happy I have Paul as my advisor . I’m
Satisfied with the way Paul explained what
my car needs.He’s very professional.