I can always count on Leo to keep me safe on the road. I trust him with my life!
Whenever I have any issue with my cars, I know Leo will be able to make sure that my vehicles get the precise service they need. Today I brought in my 2013 ILX because it was having tire pressure issues - front passenger. This was concerning as the tires are pretty new. The problem was only a broken bead and was repaired in short order and I was on the road again. I have absolute trust in Leo as my service advisor and the great team of technicians at McGrath Acura in Morton Grove. I am confident that I will always be treated fairly and that their primary goal is more than just customer satisfaction - it’s driver and passenger safety. Thanks, Leo!!!
8/2/2019
William B. VERIFIED CUSTOMER
Great service with Paul
8/1/2019
Barbara S. VERIFIED CUSTOMER
As usual, Leo goes above and beyond to make sure the customer is satisfied.
8/1/2019
Diane S. VERIFIED CUSTOMER
Always a pleasure to work with Awais. He keeps me informed and makes sure the service provided meets the high standard that Acura maintains. He makes sure I am satisfied with all aspects of my service. Thank you.
8/1/2019
Sargoun H. VERIFIED CUSTOMER
I was really satisfied with the service that Awais and McGrath Acura provided me to get my car fixed.
Thank you!
7/31/2019
Kara R. VERIFIED CUSTOMER
Paul treats my car as if it is his own. His knowledge of service needed and service coming soon is appreciated.
7/31/2019
Argelia P. VERIFIED CUSTOMER
Great customer service!!
7/31/2019
Blaze D. VERIFIED CUSTOMER
Carlos does a great job working with me along with discussing the details of each repair. I’ve been taking my 2006 TL for service since I bought it in 2007. I can find cheaper prices but rely upon professionalism and quality which your service teams hit.
7/31/2019
Steven F. VERIFIED CUSTOMER
Thanks for customary fine service!
7/31/2019
Jigan S. VERIFIED CUSTOMER
Awais was very professional and knowledgeable. Since I was waiting at the dealership he regularly communicated updates to me.
7/30/2019
Keith S. VERIFIED CUSTOMER
In the 15 years my Acuras have been serviced at McGrath I have never been more pleased with the level of service.
7/30/2019
Henry K. VERIFIED CUSTOMER
Paul Tran was very helpful and informative.
7/30/2019
Judy D. VERIFIED CUSTOMER
The service was great. Friendly. Timely. I was offered and able to take advantage of courtesy shuttle rides to take me to and from an appointment, while my car was being serviced.
A pleasant experience all around.
7/30/2019
Manzoor H. VERIFIED CUSTOMER
Service overall was great, but the reps seemed pressed. I overheard another customer mention that no one was smiling, I and I also noticed it. Great dealership but a smile goes a long way with service.
7/30/2019
Safar J. VERIFIED CUSTOMER
Ronald Kappes is the best very helpful. He gave me excellent customer service.
7/30/2019
Hilda H. VERIFIED CUSTOMER
The technician was good.
7/30/2019
Susan S. VERIFIED CUSTOMER
Ron was professional and very pleasant. He explained everything in detail and was very thorough. Very pleased with my experience!
7/30/2019
Rebecca B. VERIFIED CUSTOMER
He did a great job communicating with me about the car and the work that needed to be done.
7/30/2019
Charles F. VERIFIED CUSTOMER
Paul provided excellent service.
7/30/2019
Ted M. VERIFIED CUSTOMER
My report indicates battery fail however my charger at home indicates 79% charged, I almost paid $169 to replace my battery...disappointing to learn of this..also why do u charge so much for basis services..radiator flush..$149 to drain and replace coolant? Seems excessive