Andrew Caracas was extremely helpful from the start. He greeted me once I got out of the car. He kept me informed throughout the maintenance and answered any questions I had. The next time I bring my car for maintenance, I’ll make sure to try to have Andrew be the agent to assist me.
2/16/2020
Tadeusz K. VERIFIED CUSTOMER
Thank you
2/16/2020
Marissa L. VERIFIED CUSTOMER
Truly appreciate Awais Shabbir's effort to help me get my car fix at your location. My car was being towed and Awais waited even it was already off service time. As a first time customer, so impressed of Mr. Shabbir's ability to give the BEST customer service.
2/16/2020
David K. VERIFIED CUSTOMER
Paul has always been an pleasure to work with. He is one of the main reasons I keep coming back to the dealership for service.
2/16/2020
Edward S. VERIFIED CUSTOMER
Andrew is a excellent service person. Thank for everything
2/16/2020
Shakil B. VERIFIED CUSTOMER
Awais has been very courteous and provided me with clear expectations on the work that would be done on the vehicle. He explained to me in detail after the work was completed and educated me on areas in the vehicle that needs immediate attention as well as long term. Very thorough and detailed. Excellent customer service.
2/16/2020
Jeffrey . VERIFIED CUSTOMER
10/10
2/16/2020
Eduardo A. VERIFIED CUSTOMER
Mr. Tran took me right away with a smile as soon as i got inside the facility. Great people at McGrath of Morton Grove. Thanks again
2/16/2020
Meredith M. VERIFIED CUSTOMER
The service coordinator, Andrew, was very communicative and helpful.
2/15/2020
Lalani A. VERIFIED CUSTOMER
Paul is very courteous and understanding of customer.
2/15/2020
Teresa S. VERIFIED CUSTOMER
Paul Tran very professional and nice! I’ll definitely come back! Thank you!
2/15/2020
Bayardelger M. VERIFIED CUSTOMER
good service
2/15/2020
Eric C. VERIFIED CUSTOMER
The service is always great, Paul Tran goes out of his way to make I receive the best service and he makes sure that my car is always taken care of
2/15/2020
Katherine S. VERIFIED CUSTOMER
Excellent service as always.
2/14/2020
Robert P. VERIFIED CUSTOMER
Yes outstanding service and very informative. Andrew was outstanding!
2/14/2020
Tarun G. VERIFIED CUSTOMER
Andrew was excellent in his communication and service to me and provided clear direction into the issues faced by my car. I really appreciated his thoroughness and look forward to working with him in the future.
2/14/2020
Marlene B. VERIFIED CUSTOMER
The service was efficient and courteous. The overhead music was quite annoying and inappropriate. Perhaps some lite Jazz would be more suitable for an upscale car dealership.
2/14/2020
Ron G. VERIFIED CUSTOMER
Great service. Needed to have repairs done promptly, and my car was delivered on time.