The staff was very helpful and very friendly customer service.
Thank you for the McGrath hospitality.
Be well and stay healthy,
Cynthia
4/10/2020
David S. VERIFIED CUSTOMER
Paul is the reason I keep coming back to McGrath
Smart, personable and articulate
A huge asset
4/9/2020
Nair R. VERIFIED CUSTOMER
Thank you for taking care of my vehicle.
4/9/2020
Barbara T. VERIFIED CUSTOMER
Customer service was great and helpful information. Explained in detail.
4/9/2020
Edna Y. VERIFIED CUSTOMER
Thank you so much. This was an emergency and I am so grateful you were open. I hit a pot hole and had an almost immediate loss of air pressure. By the time I got to the Waugkegan McGrath, which was only a few blocks, I was down to 10 lbs psi. I am so glad you were there, which I understand was not the case for the previous 2 1/2 weeks! Thank you, thank you, thank you. Edde Young
4/9/2020
William G. VERIFIED CUSTOMER
The entire service team I interacted with today—service manager Bob Sisk, service advisor Andrew, mechanics Mike and Jeff—were superb in every way. They were friendly, efficient, good communicators, and effective!
Highly recommend them to others.
4/9/2020
Riza T. VERIFIED CUSTOMER
Andrew was very kind and respectful and they did a great job thank you guys
4/9/2020
Donald K. VERIFIED CUSTOMER
He was professional competent and courteous
4/9/2020
Mary O. VERIFIED CUSTOMER
I was surprised your team was not wearing plastic gloves given the covid issues. I had great service and had no issues but was just surprised no one was wearing gloves.
4/9/2020
Shuling B. VERIFIED CUSTOMER
Awais is very helpful and knowledgeable.
He is a blessing!
3/30/2020
Ronald B. VERIFIED CUSTOMER
My experience with Leo was excellent. He explained everthing I was concerned about and put me at ease. He periodically came into the waiting lounge and gave me updates and time of completion estimates. Made my visit comfortable. He's a KEEPER.
3/30/2020
Reginold G. VERIFIED CUSTOMER
Paul was exceptional in his service. I am so pleased to have him as a advisor.
Thanks,
3/22/2020
Talal A. VERIFIED CUSTOMER
Thank you very much for your help
3/22/2020
Ilona A. VERIFIED CUSTOMER
Thank you so much Paul Tran,To Take care of my car I am so happy about that.
3/22/2020
Sienna I. VERIFIED CUSTOMER
Fast, efficient customer service! I would definitely contact Andrew again on our next service..
3/22/2020
Adrian W. VERIFIED CUSTOMER
Paul was the best Great customer service. Was truly reflected in the time he took in answering all our questions, & making sure we were truly satisfied will the work performed.
3/21/2020
Joanna H. VERIFIED CUSTOMER
Andrew is very friendly and personable. He takes the time to explain
proposed work and he seems honest about what is essential versus what’s simply recommended. I’m glad he’s my service advisor and I feel comfortable trusting him with my vehicle.