Just one little thing....My car wasn't able to get vacuumed. I was told the vacuum wasn't working today.
Alwais, however, is very nice to work with. He patiently takes the time to explain everything.
7/28/2021
Kevin L. VERIFIED CUSTOMER
He welcomed me when I pulled in. He explained the inspection lists in detail which was very pleased as a customer.
7/28/2021
Radojka K. VERIFIED CUSTOMER
Happy with my service.
7/28/2021
Clifford A. VERIFIED CUSTOMER
He was very courteous and friendly … helped with questions … great job
7/28/2021
Mustafa C. VERIFIED CUSTOMER
Friendly folks at service desk. No complaints. I wish Acura/Honda would follow in footsteps of some dealers and offer a through video shoot of the cars engine and undercarriage and show what was replaced and changes and how everything looks underneath the car!!
7/27/2021
Carmen Y. VERIFIED CUSTOMER
Awais Shabbir took time to go over what was done and where the source of the problem was. He also is knowledgeable of the part that was repaired. His explanations matched what I have researched about power steering leak. This is my first experience with him as Service Advisor. I do not foresee any problem having him as my Service Advisor in the future. I know I can trust him. He comes across conscientious. He is also knowledgeable and has a strong sense of work and professional ethics. I value this a lot!
7/27/2021
Barbara M. VERIFIED CUSTOMER
Be glad to recommend Paul. He is excellent!
7/27/2021
Timothy S. VERIFIED CUSTOMER
Carlos did a great job communicating with me. His style is very relaxed which provides comfort when dealing with stressful issues such as car problems.
7/27/2021
Mark G. VERIFIED CUSTOMER
Efficient and straightforward. Service rep guided me on Android auto, which now works. Thank you.
7/27/2021
Khurram S. VERIFIED CUSTOMER
Paul explained in detail about wheel alignment, and he checked my previous service history to recommend to go with synthetic. Thankk you for your recommendation and discount on wheel alignment (it was unexpected expense for me).
7/26/2021
Daniel S. VERIFIED CUSTOMER
Paul was great as usual. Thanks again!
7/26/2021
Eddie M. VERIFIED CUSTOMER
I’m so satisfied with the service
7/26/2021
James M. VERIFIED CUSTOMER
Leonardo Porroa was kind, attentive to answering all my question and concerns. He explained to me all the pertinent recall problems and the solutions regarding my Acura. In my opinion He’s costumer service skills are unmatched so far at Macgrath Acura.
7/25/2021
Angela N. VERIFIED CUSTOMER
Very friendly and energetic!
7/25/2021
Sohrab H. VERIFIED CUSTOMER
Outstanding service and Awais has been the best service advisor I have ever dealt with I live in Michigan and I only come to mcdrath Acura Morton grove because of him
7/24/2021
Susan K. VERIFIED CUSTOMER
Always top notch customer service from Paul. He’s knowledgeable and communicates well and requently about the servicing.
7/24/2021
Kim F. VERIFIED CUSTOMER
Paul is great!
7/24/2021
Slawomir K. VERIFIED CUSTOMER
Excellent service, thank you so much.
7/24/2021
John I. VERIFIED CUSTOMER
Paul is terrific!
7/24/2021
Nerseen S. VERIFIED CUSTOMER
Leonardo Is the reason I will always bring my car there for maintenance and you guys need to hire more people like or anyone who recommends. He always makes the process super easy from Setting up appointment to the Loaner and finally his hospitality. Thank you for everything leo.
Amer!