It took 2 hours for an oil change with an appointment. When I asked my service provider about the status of my car, he said it was being hand washed. When the attendant pulled the car up, it wasn’t washed. I was frustrated that everything took so long that I left without getting the car washed.
6/9/2019
Judith V. VERIFIED CUSTOMER
We liked Zachary. He was very personable and gave us lots of information. I will certainly ask for him again.
6/9/2019
Sophia O. VERIFIED CUSTOMER
Great service as always!
6/9/2019
Christine W. VERIFIED CUSTOMER
Everything was great. I thought my car would be washed but I didn’t ask and they put my license plates on. I would recommend Tanner and request him again.
6/9/2019
Heather W. VERIFIED CUSTOMER
It's a very long process to drop off, lots of guys walking around doing something. But, I was greeted and they took care of my car. ????
6/9/2019
Tanner H. VERIFIED CUSTOMER
Zach was great. Very knowledgeable and answered all of my questions. Great to work with.
6/9/2019
Cynthia T. VERIFIED CUSTOMER
Very efficient, got out ahead of schedule and great service tech, Zachary!
6/9/2019
Taylor B. VERIFIED CUSTOMER
Great customer service all around!
6/9/2019
Adam B. VERIFIED CUSTOMER
He is very knowledgeable, freindly and very professional!!!
6/9/2019
Windus F. VERIFIED CUSTOMER
Your team was amazing. I came in at 7:40am with my rear view mirror dangling and I needed to be at my kids school event at 8:30am in Solana Beach. They were able to turn me around and I made it with 30 seconds to spar. It was really great of them!
6/8/2019
Gordon R. VERIFIED CUSTOMER
We appreciated Zack keeping us updated and answering our questions.
Thanks Zack!
Gordon and Beth
6/8/2019
Sandra A. VERIFIED CUSTOMER
Great customer service and work done efficiently
Great follow up too
6/8/2019
Kathrin O. VERIFIED CUSTOMER
Friendly, accommodating, good to deal with. Thank you!
6/8/2019
Elven S. VERIFIED CUSTOMER
Service is good no additional comment
6/8/2019
Joel D. VERIFIED CUSTOMER
Darius was very helpful and accommodating with my 1st service experienced with this dealership.
6/8/2019
Amber B. VERIFIED CUSTOMER
Colton got me in and out in no time. I was very pleased with the service
6/8/2019
Cheryl D. VERIFIED CUSTOMER
Zach is a superior employee. He is the main reason I keep servicing my car at this dealer. He cares about my safety and really connects with his clients. Everyone is very friendly and I have been servicing my cars here for many years.
That said, I do not care for the service Mgr, Norm Amabile, at all. If I had to work with him, I would not come to this dealer.
6/8/2019
Katrina T. VERIFIED CUSTOMER
Julian was very helpful and kept me informed on progress. Also reminded me of service needed soon. Good job!
6/8/2019
Chris H. VERIFIED CUSTOMER
Bobby was great
6/8/2019
Michael H. VERIFIED CUSTOMER
Tanner has been excellent every time I have come to Subaru. Friendly and professional.