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Real Reviews from VERIFIED CUSTOMERS
Ellyn H. VERIFIED CUSTOMER
Thank you to JP for getting me in easily and for the excellent communication via txt regarding the inspection and status of the car throughout the day.
9/1/2021
Barbara S. VERIFIED CUSTOMER
Great service from Julian! As usual!
9/1/2021
Julie B. VERIFIED CUSTOMER
Always fast friendly service.
9/1/2021
Dawn M. VERIFIED CUSTOMER
Drop off and pick up we’re quick and easy. Tanner was very cordial and polite.
9/1/2021
Nathaniel M. VERIFIED CUSTOMER
Great service!! Thank you!
8/31/2021
Mark B. VERIFIED CUSTOMER
My recall noted that if they had to replace the condenser it would take approximately 1 hour, so I figured it would take 2 hours, but I was unprepared for a 4 hour wait. I was prepared for the tire inflation( 36 psi, cold!)but I was not prepared for the radio **** up, I don't know why they ( young guys) have to do it, I don't listen to the radio,only cd's. They washed it but to have them waste time doing a tire inflation and a test ride seems ridiculous. And to think that I'll probably have to replace the compressor because it operated without freon for About $1300 , how about some oil with the freon kit.All for maybe 11150 miles and about 2000 miles of ac. Mark
8/31/2021
Stacy S. VERIFIED CUSTOMER
Excellent service, thanks
8/31/2021
Kathleen R. VERIFIED CUSTOMER
Everything was good except very long wait (+15 minutes) to check in.
8/30/2021
Melina L. VERIFIED CUSTOMER
Thank you Zach for taking the time to answer all my questions!
8/30/2021
Gregory H. VERIFIED CUSTOMER
My vehicle is much better to drive now. Thanks
8/29/2021
Trevor L. VERIFIED CUSTOMER
Great service, friendly staff. Happy to now have Bob Baker Subaru as my home shop.
8/29/2021
Steve D. VERIFIED CUSTOMER
Erik did a fine job, he kept me informed with what was going on with the inspection process and when the problem was located, he told me what they found and how long the repairs would take to complete
8/28/2021
Robert N. VERIFIED CUSTOMER
Poor service. Low tire pressure not corrected. Instead of inflating tires as required by law, the vehicles dash gauge was changed from P.S.I to the European T.P. The service receipt indicated the tires were inflated to 35 P.S.I. which they were not. The tires were still underinflated the same as when I first arrived. A long history of unprofessional work done at this dealership.
8/28/2021
Linda B. VERIFIED CUSTOMER
Thorough explanation of work needing to be done on car in future.
8/28/2021
Daniel K. VERIFIED CUSTOMER
Zach was great, service was great!
8/28/2021
Kathleen P. VERIFIED CUSTOMER
Zach is great! Receptionist very helpful. Runs smooth! Thanks to the mechanics and support staff!
8/28/2021
Joseph G. VERIFIED CUSTOMER
Erik was great and very helpful. I have no complaints. Great work.
8/28/2021
Susan S. VERIFIED CUSTOMER
Polite, knowledgeable and sincere. Very welcoming
8/28/2021
Leslie M. VERIFIED CUSTOMER
The service was excellent and done in a timely fashion. Everyone was friendly and courteous. Thank you.
8/27/2021
Robert C. VERIFIED CUSTOMER
I was completely satisfied.
8/27/2021