Zach is great to work with! Keeps me happy to come up for service.
9/25/2019
Lori H. VERIFIED CUSTOMER
Julian was friendly and professional. He answered all of my questions and kept me up to date about that status of my car. Very pleased with my service.
9/24/2019
James J. VERIFIED CUSTOMER
Tanner was great, very knowledgeable.
9/24/2019
Peter M. VERIFIED CUSTOMER
He’s the best!
9/24/2019
Brian F. VERIFIED CUSTOMER
Courteous service. Timely shuttle rides. And a car wash to boot.
9/24/2019
Aaron B. VERIFIED CUSTOMER
It is always a pleasure to see Zachary! He is always straightforward and professional, he is truly an asset to your organization.
9/24/2019
Michael L. VERIFIED CUSTOMER
Timely. Professional. Courteous
9/24/2019
Nathan M. VERIFIED CUSTOMER
He was very straight forward and helpful. Great attitude
9/24/2019
Devra C. VERIFIED CUSTOMER
We think Zachary is the best service rep we’ve experienced. We also think your service manager is top notch.
9/24/2019
Jason A. VERIFIED CUSTOMER
Darius was great, service was fast, thank you. Only issue is a scratch from the car wash but I detailed cars for many years and understand small scratches can happen, especially with a black car.
9/23/2019
Kyle C. VERIFIED CUSTOMER
Tanner was very helpful and went the extra mile to keep me informed. I really appreciate it.
9/23/2019
Bashir N. VERIFIED CUSTOMER
The service guys are excellent. But your sales manager doesn’t respect current customers and he looks like an idiot. I disappointed how he is dealing with prospects who want to upgrade. He think he can trick us by offering unbeatable prices. For 2019 Crosstrek he offer $5000 down and $550 monthly payment with 10000 miles. It’s unrespectful we he think we are with poor knowledge . I never will visit Bab Baker for another lease or purchase.
9/23/2019
Robert O. VERIFIED CUSTOMER
JP rocks....thank you!!!
9/22/2019
Jordon B. VERIFIED CUSTOMER
Great customer service. We came in on a Saturday without an appointment and we’re taken care of immediately. Our car was ready a couple of hours later at no charge.
9/22/2019
Thomas S. VERIFIED CUSTOMER
Please tell your junior service people NOT to adjust and change EVERY setting to the driver seat, mirrors, headrest etc. VERY annoying and for no reason.
9/22/2019
Leslie D. VERIFIED CUSTOMER
Again excellent service we have 80,000 miles & every service has been done by Baker.
9/22/2019
Jesse S. VERIFIED CUSTOMER
Great service.
9/22/2019
Debi H. VERIFIED CUSTOMER
Our vehicle has been in the shop twice for almost a week each time to get a couple of small pieces replaced, which is ridiculous. We were told the peers were in and scheduled the second appointment more than week in advance. Still the parts were not available when we brought the car in. After being there for a week we picked up the car and still one of the pieces that was supposed to be replaced was not completed. I have never had such poor communication and service from a dealership’s service department. Getting a car into the shop is very disruptive to our schedules and we expect the service to be completed timely when we bring a car in.
9/22/2019
Alexander S. VERIFIED CUSTOMER
JP was awesome and made sure my vehicle was well taken care of. Very happy overall and would be glad to have him take care of my vehicle in the future :)