Quick, prompt, & informative help. Was my first time getting my car serviced in the Carlsbad dealership and I do plan on bringing it back again.
2/20/2020
Mark S. VERIFIED CUSTOMER
Joseph Phillips is a dynamo of positive energy! I loved the way he greeted me, made me feel welcome and figured out everything I needed to get my Subaru recall repairs done today.
Thank you!
2/20/2020
Vanessa K. VERIFIED CUSTOMER
Zach, as always goes above and beyond. He is knowledgeable, helpful, and always makes my experience at Subaru stress free.
2/20/2020
Brian L. VERIFIED CUSTOMER
Everything I needed done on my car was done fine, I have no complaints there. I was told the recall service being done would take an hour and told the service provider I would be waiting in the waiting area. Almost 2 hours into the service I finally asked about my car and he told me they were just driving and checking to make sure it was good to go, 30 minutes more it was finally done. I was told it took an hour and 15 minutes more than original quoted because the computer froze during the service. I understand things like this happen I just wish I would have been kept updated.
2/20/2020
Alex Z. VERIFIED CUSTOMER
Zach was super friendly and helpful. Awesome guy and made the process smooth.
2/20/2020
Karla R. VERIFIED CUSTOMER
Great service
2/20/2020
Danny D. VERIFIED CUSTOMER
Every time I go to get my car serviced, Zach always seems to know exactly what to say and do. I am once again a happy customer. 10/10
2/20/2020
Bruce M. VERIFIED CUSTOMER
Erik did an exceptional job
2/20/2020
Joseph S. VERIFIED CUSTOMER
Straight forward and very helpful!
2/20/2020
Jocelyn K. VERIFIED CUSTOMER
After taking the day off of work, and then being asked by Volkswagen to our for my own rental car when the work being done was a Volkswagen caused issue, I showed up to get my vehicle only to find they didn’t double check their work and the sensor was still broken. This was only met with more waiting and no response to my having to pay for a rental car or the inconvenience of discovering their oversight.
2/20/2020
David S. VERIFIED CUSTOMER
Colton kept me informed of the status and what was needed for my service. Also once it was complete it really was and was waiting.
2/19/2020
Holland A. VERIFIED CUSTOMER
Very quick. Staff is always nice.
2/19/2020
Liz S. VERIFIED CUSTOMER
Thank you for fixing my car!
2/19/2020
Jess B. VERIFIED CUSTOMER
Julian is terrific.
2/19/2020
Pam M. VERIFIED CUSTOMER
Brenden was very helpful.
2/19/2020
Michael P. VERIFIED CUSTOMER
Easy to make appointment, work done well and pickup was efficient.
2/19/2020
Shari B. VERIFIED CUSTOMER
Couldn’t have been a more pleasant experience. Thank you.