Work not even started
Left five hours
Had to take vehicle
Work is priority
8/21/2025
Gary H. VERIFIED CUSTOMER
Prompt quick service. Thanks
8/21/2025
Gabe E. VERIFIED CUSTOMER
Thomas Fraser provided outstanding service on my truck. He was not only committed to finding solutions for every issue I faced, but he also showed a genuine concern for my safety. He worked diligently and didn't stop until the job was completely finished.
8/21/2025
Westair Gases. VERIFIED CUSTOMER
It is indeed a great experience to be treated with respect and professionalism every single time the vehicle is brought in for service.
A big thanks for being always kind and willing to help me get back on the road as soon as possible.
His help is much appreciated,
8/21/2025
James S. VERIFIED CUSTOMER
Good service and he was well spoken and knowledgeable
8/21/2025
Melissa M. VERIFIED CUSTOMER
Thomas always is helpful and helps me to figure out what maintenance needs to be addressed.
8/21/2025
Joseph B. VERIFIED CUSTOMER
Extended warranty would not cover problem with truck did not fix my recalls due to faulty USB port
8/21/2025
Gilbert A. VERIFIED CUSTOMER
Stewart always treats us like family, great service every time
8/21/2025
Alvin C. VERIFIED CUSTOMER
Manager was very helpful to understand the process. Thank you !!!
8/20/2025
Randy D. VERIFIED CUSTOMER
We have never had a problem with Javier, but I was disappointed to hear how disrespectful the manager, Mike, was to my daughter. He treated her rudely both when dropping off the car and picking it up. I’m curious if he treats all women that way when they come in for car service?
8/20/2025
Joyce T. VERIFIED CUSTOMER
Stewart is very nice and helpful. Thank you
8/20/2025
Keith M. VERIFIED CUSTOMER
When I came to pick up my car on Monday it wasn’t ready and the service department was vacant.
I was told that it would be done in about 3 hours. And to pick it up at the end of the day.
I was not told that you were keeping it overnight. A phone call or text would have been nice.
8/20/2025
Alvin M. VERIFIED CUSTOMER
Javier took care of me and was a great advisor unlike some others at a different dealership I will not mention. RACEWAY is the only way to go.
8/20/2025
Debra P. VERIFIED CUSTOMER
Your service desk people are the nicest gentlemen! Always willing to explain things to me. I'm a little tired of coming in though..both cars have had one thing after another!!
8/19/2025
Susie D. VERIFIED CUSTOMER
Thank you Mr Thomas I appreciate you your professionalism and respect. Kept me up to date at all times with my vehicle. Once again thank you. Susie D
8/19/2025
Laura M. VERIFIED CUSTOMER
Top Notch Customer Service
8/19/2025
Paul C. VERIFIED CUSTOMER
He is great
8/19/2025
Eric V. VERIFIED CUSTOMER
Javier Hernández is the best one
8/19/2025
Jose A. VERIFIED CUSTOMER
Not only with service but I bought a eco boost mustang certified by ford and with only 70250,00 miles the power steering module burned out and Iwas searching on line about this problem with ford and it’s very common this is my firts time buying a ford mustang ecoboost and I am very disappointed with the quality because it cost me$4,147.94 for me this vehicle is semi new and causing this kink of mechanical failure it shows the poor quality of parts ford is installing in it’s vehicles not caring for the customer and its business. I bought this vehicle in 02/16/2025 with 63,450.00znd again I am disappointed.