There were some things not addressed but were ok !!
4/6/2020
Billie S. VERIFIED CUSTOMER
Very informative professional and polite on my questions on the way he answered them and how he answered them.
4/5/2020
Willie T. VERIFIED CUSTOMER
It's always a pleasure to take my vehicles to Raceway Ford. Keep up the outstanding job!
4/5/2020
Heidi H. VERIFIED CUSTOMER
Thomas Frazier went above and beyond to fix a complicated problem with my Jeep. He is hands down your best service advisor. But actually I have never had a bad experience at your shop. Thank you
4/5/2020
Keith C. VERIFIED CUSTOMER
Very friendly got the job done quickly and explained how to work what they fixed
4/4/2020
Kent R. VERIFIED CUSTOMER
Alan worked outside the box and made the best of a poor situation created when keys were purchased without a way to have them cut.
4/4/2020
Michael F. VERIFIED CUSTOMER
Doug took care of the routine maintenance and ordered the parts for the warranty work. This type of service, either at quick lane, or the service department, or sales is the reason I go to Raceway for my purchases and service.
4/3/2020
Omar T. VERIFIED CUSTOMER
Alan was very professional and helpful during my visit.
4/3/2020
Kathy W. VERIFIED CUSTOMER
I am completely satisfied. They did a excellent job, I would recommend Ford services.
4/3/2020
Laurie L. VERIFIED CUSTOMER
Under the circumstances Stephen took care of me to the best of his ability. I’m very pleased .
4/3/2020
Robert C. VERIFIED CUSTOMER
Love Thomas! He's professional and friendly ever time we come in.
4/3/2020
Lindsay P. VERIFIED CUSTOMER
Upon picking up my vehicle I asked if my car had been washed and detailed and was told no. I was not told that car washes were not complimentary and that car washes were given for free only at the request of the client. It would have been nice to know that I had the option so I Could have made
The decision on if I wanted one. My car after all is brand new and already had a defect which took 6 hours to fix.
4/2/2020
Wagner T. VERIFIED CUSTOMER
I had a bubble on my front tire and didn’t think I could make it home. Went to the shop with less than 10 minutes to closing. Javier was able to find the tire I needed and got his tech to install it. I was back on the road in less than 20 minutes. Excellent service. Would definitely recommend
4/2/2020
Carol L. VERIFIED CUSTOMER
Great customer service by Doug! Very friendly, easy to understand.
Thank you
4/2/2020
Omar T. VERIFIED CUSTOMER
Alan was very professional and helpful
4/1/2020
Marcus P. VERIFIED CUSTOMER
Great as always
4/1/2020
Margaret S. VERIFIED CUSTOMER
Doug Hall was,great! Very nice!
4/1/2020
John K. VERIFIED CUSTOMER
Good
4/1/2020
Russell R. VERIFIED CUSTOMER
The pricing has gone completely sky high gouging....$145 for each request to have a mechanic look at something!?!?