Give Mark a raise, this man is extremely professional and knows how to interact with his customers. He followed a really important aspect of communication, which is communication. He let me know every step of the process and was even flexible enough to work with me on dates to bring my car. He was kind, courteous, and above all highly empathetic to my situation. Thank you Mark. You definitely won me as a customer!
5/28/2021
Bill K. VERIFIED CUSTOMER
Great service really on top
of his game Thanks for the great service
5/28/2021
Martin K. VERIFIED CUSTOMER
Great service.
5/28/2021
Barbara G. VERIFIED CUSTOMER
Great people to work. Very professional and friendly. Thank you Thomas
5/28/2021
Cephas M. VERIFIED CUSTOMER
Excellent!!
5/28/2021
Ismael P. VERIFIED CUSTOMER
100. Buen servicio
5/28/2021
Denise A. VERIFIED CUSTOMER
The team at Raceway Fird was very helpful, and communicated well. I appreciate that they keot me informed of the progress.
5/28/2021
Gary C. VERIFIED CUSTOMER
Received the survey but was out of town and unable to respond. When I did respond the survey link was not valid. No issues with the service. Even though Raceway was unable to duplicate the issue that I brought the truck in for, the explanation of why that was and what to do if it occurred again was appropriate and satisfactory to me. The issue has not occurred again.
5/28/2021
Arturo H. VERIFIED CUSTOMER
Javier is an outstanding customer service rep at Raceway Quick Lane in Riverside,CA. Arturo & Dolores H., Moreno Valley, CA.
5/27/2021
Francisco R. VERIFIED CUSTOMER
Muy bien ????
5/27/2021
Carrie A. VERIFIED CUSTOMER
Thank you for all your help and patience.
5/27/2021
Kay N. VERIFIED CUSTOMER
Javier kept me updated on the work being done I felt like I mattered so refreshing and appreciated thank you Javier
5/27/2021
Eddie S. VERIFIED CUSTOMER
Thomas and Mike were fantastic. Thorough and without pressure. Keep doing what y'all are doing.
5/27/2021
Anthony C. VERIFIED CUSTOMER
Best service advisor I have ever talked to, extremely respectful, polite and made me feel very much appreciated. Stephen Hollander has my returning business at Raceway Ford.
5/27/2021
Wilson C. VERIFIED CUSTOMER
Really satified
5/27/2021
Chrisopher C. VERIFIED CUSTOMER
I end up dealing with Javier almost every time I take my vehicle in. very professional and thorough.
5/27/2021
Kemo L. VERIFIED CUSTOMER
Javier did a great job
5/26/2021
Amadeus P. VERIFIED CUSTOMER
He very professional and delivered in a timely manner.
5/26/2021
Judith R. VERIFIED CUSTOMER
Alan kept me well informed as to what was happening with my truck! I appreciate what he did to get it running again!!