Customer feedback is terrible. 1st told car repair would take 4 hours (I brought car in at 10AM). Then around 3PM I was told not enough time left in the day to finish work and he would call me at 4:30PM. He never called. Thank goodness I had a rental car. Car was finally ready about 11AM the next day.
9/11/2021
Marina R. VERIFIED CUSTOMER
Friendly, efficient service. Mr. Mcfarland is always friendly, professional, and a joy to be around.
9/11/2021
Lyndon R. VERIFIED CUSTOMER
He was awesome
9/11/2021
Jermain J. VERIFIED CUSTOMER
Terrible terrible experience service technicians quality of work awful
9/11/2021
Sybilla M. VERIFIED CUSTOMER
Thank you for the attentive service.
9/10/2021
Deanna M. VERIFIED CUSTOMER
Stephen was very professional and helpful. He got my vehicle checked quicker than he anticipated and kept me in the loop every step of the way.
9/10/2021
Andrea B. VERIFIED CUSTOMER
Very pleased with the service. Javier Fernandez was very knowledgeable and professional.He answered all questions and explained the required service.
9/10/2021
Robert S. VERIFIED CUSTOMER
My service advisor, Leonel, was very informative and kept me informed on the progress of my vehicle. “Great job guys”
9/10/2021
Shanel W. VERIFIED CUSTOMER
Great service. Knowledgeable. Great smile and professional ????
9/10/2021
Navin S. VERIFIED CUSTOMER
Very good Job done by you guys… thanks
9/10/2021
Manuel R. VERIFIED CUSTOMER
My experience with raceway Ford is awesome with my purchase of my new f-150 ecoboost mike has educated me on how to keep it running good great customer service never pushey gives me the facts about my vehicle ????
9/10/2021
Daniel D. VERIFIED CUSTOMER
Just feel free to call me
9/10/2021
Jackie Q. VERIFIED CUSTOMER
I love this Ford quick lane and their team.
9/9/2021
Javier G. VERIFIED CUSTOMER
The service was very good and Leonel was very helpful and did a great job!
9/9/2021
Jared S. VERIFIED CUSTOMER
Leo has been the best customer service experience I’ve had since I’ve started bringing my vehicle in for service at raceway Ford. He was personable knowledgeable and genuine and elevated my experience at this establishment… thank you
9/9/2021
Jessica G. VERIFIED CUSTOMER
Vehicle is still broken down with same issues after three visits to the shop!
9/9/2021
Crystal M. VERIFIED CUSTOMER
He keep me informed, polite and kind, he listened well
9/9/2021
Ryan B. VERIFIED CUSTOMER
Mr. Fernandez had great customer service and care.
During my time at Quick Lane, Mr. Fernandez took great care of other customers as well.
One customer in particular was being unreasonable with the time in which his vehicle would be serviced. Mr. Fernandez handled the customer with professionalism and care.
Good quality employees are hard to find in our current society. Mr. Fernandez is a diamond in the rough.
Thank you Mr. Fernandez and Quick Lane Managment for the great service.
Kind Regards,
Ryan B
9/9/2021
Carlos L. VERIFIED CUSTOMER
Thx you good services
9/9/2021
Ruth A. VERIFIED CUSTOMER
Javier always provides the best customer service and is the primary reason for my continued patronage at Raceway.