Thomas Fraser was professional and friendly when i arrived to drop off my vehicle. Mr. Fraser communicated with me regarding the status of my vehicle once dropped off. If I need to bring my vehicle in the future I hope I have work with Mr. Fraser.
12/30/2022
Rene F. VERIFIED CUSTOMER
Great service. Liked text updates.
12/30/2022
Cynthia H. VERIFIED CUSTOMER
We always bring all our cars and truck to Quick Lane because we receive excellent, honest and professional work. We appreciate Thomas for always being knowledgeable and helpful whenever we have dealings with him.
12/30/2022
Daniel L. VERIFIED CUSTOMER
Good updates, no more issues.
12/30/2022
Jose T. VERIFIED CUSTOMER
Alan was a great help. No complaints with him but I was no happy with the time it took for your people to fix the problem
12/29/2022
Rhonda S. VERIFIED CUSTOMER
Helpful
12/29/2022
Christine B. VERIFIED CUSTOMER
Thomas is a class a customer service I would recommend anybody to Thomas he's patient is on top of his experience very pleased with him
12/29/2022
Skyler C. VERIFIED CUSTOMER
Fast and efficient
12/29/2022
Rosie A. VERIFIED CUSTOMER
Thomas was very attentive and told me everything my vehicle needed. Very kind and patient. Will keep bringing my vehicle back to this quick lane.
12/29/2022
Daniel H. VERIFIED CUSTOMER
Kept up to date on service status. Excellent customer service from Mike
12/28/2022
George F. VERIFIED CUSTOMER
I went to quick lane to pick up a part that was ordered. I waited 20 min to receive that part. I also mentioned to the service advisor that on my last visit for an oil change the service tech for got to reset the oil change light. 1500 miles after my visit the service light came on letting me know my oil needed to be changed. The advisor said we keep reminding our techs to make sure to reset the oil change. But he said it as though it doesn’t help. This is the last time I will visit this dealer.
12/28/2022
Noah N. VERIFIED CUSTOMER
Ok
12/28/2022
William H. VERIFIED CUSTOMER
Mike did a great job getting my service done in a timely manner. Great job!!
12/27/2022
Arnold B. VERIFIED CUSTOMER
All was good.
12/23/2022
Anthony O. VERIFIED CUSTOMER
Very professional, friendly and on time
12/23/2022
Donna E. VERIFIED CUSTOMER
Thomas at customer service is very kind and helpful he doesn't make you feel rushed. He gets you taken care of. For that I thank Thomas and Raceway Ford.
12/23/2022
Brian C. VERIFIED CUSTOMER
Vehicle was serviced for recall and repaired previous recall work.
12/23/2022
Anna Marie. VERIFIED CUSTOMER
Thomas was very helpful, genuine, always followed through. Thank you again.
12/23/2022
Jennifer H. VERIFIED CUSTOMER
I appreciate him getting me a ride to work, when the service was going to take longer than expected.
Very polite and professional.
12/22/2022
Reno B. VERIFIED CUSTOMER
Thanks Raceway & Thomas for great service!
Options were explained well without pressure.