Quick, thorough, super clean wash Joo. Very impressed with steps taken for one low tire - no punctures so dismount & clean bead area, disassemble and clean sensor seal area. Not much of a money maker on a npf! But great for the customer.
7/26/2018
Alfredo R. VERIFIED CUSTOMER
You have not fixed my problem with the auto start after 4 attempts and refuse to fix my warm blowing air conditioner. This is not against whoever this survey is about Jose? He didn't even help me it was 2 other people. I have never seen such incompetence in a service dept. I have to wait to he greeted and get passed around with my vehicle problems always left unfixed. A new car should have a better service dept. especially Nissan. I indicated this last time to at least 2 service people that if my problem isn't fixed this time I would escalate the issue as I had a feeling this would happen based on past experience. I encourage you to share this as you have a lot of nerve even sending a survey.i have a feeling I'm not the only one-
7/26/2018
Diane N. VERIFIED CUSTOMER
Brandon goes above and beyond with his customer service skills. He is exceptional.
7/26/2018
Kari S. VERIFIED CUSTOMER
Rene, Thank you for taking care of our tire issue on the last visit.
Kari
7/26/2018
Theresa C. VERIFIED CUSTOMER
I was extremely happy with the service and customer service as well! Thank you!
7/26/2018
Sharon R. VERIFIED CUSTOMER
You had my car a week, I paid 1400$, no loaner and my air getting cold enough.
7/26/2018
Nicole N. VERIFIED CUSTOMER
Once again Julie has provided me spectacular service from start to finish!
7/26/2018
Carl B. VERIFIED CUSTOMER
Customer Service Advisor David was rude not professional
7/26/2018
Gil G. VERIFIED CUSTOMER
Thanks Rene.
7/26/2018
Pete B. VERIFIED CUSTOMER
Yes did a good job
7/26/2018
JOEL M. VERIFIED CUSTOMER
Julie is a wonderful lady, always thinking on how to better serve your customers.
7/25/2018
Chris D. VERIFIED CUSTOMER
Blair as always is an outstanding Service Advisor
7/25/2018
Maria A. VERIFIED CUSTOMER
I was told my wait time was going to be 3 hours wo I scheduled it early since I was my birthday I had plans for the rest of the day, 5 hours passed and I had to call in multiple times to check on my ca and no one could give me an answer. Jose never kept me in the loop of what was going on through the process. When he finally returned my multiple phone calls my car still was not ready. I had to wait another hour and a half for my vehicle to be finished with an oil change and a recall update. Something that shouldn’t be 6+ hours. I understand business gets busy however the customer service aspect was completely unacceptable.
7/25/2018
OSCAR R. VERIFIED CUSTOMER
Thank You
7/25/2018
Claudia Q. VERIFIED CUSTOMER
Even though I had a long wait, it was worth it. The team diagnosed my cars problem and fixed it under warranty. Rene was great and heard all of my concerns before taking care of my car. Thank you for the wonderful service.
7/25/2018
Marilyn P. VERIFIED CUSTOMER
Brandon Rivera is very good customer services
7/25/2018
Richard Z. VERIFIED CUSTOMER
Team player, outstanding professional.
7/25/2018
Rosa V. VERIFIED CUSTOMER
He was awesome greeted me right away my car was done in 1 1/2 like he said thank you Brandon
7/25/2018
Irene G. VERIFIED CUSTOMER
Excelente servicio, muy satisfecho con la atención
7/25/2018
Ross B. VERIFIED CUSTOMER
Rene was very responsive with the status of my vehicle during the entire repair process.