James explained everything clearly and also gave me a jumpstart on my other car so I could do my errands.
4/1/2021
Linda P. VERIFIED CUSTOMER
I was loosing oil. I took it up on Saturday. They said it was fixed only to find out I had to have my son take it up on Wednesday because I was loosing a lot of oil. I can only hope that it is fixed. Thank goodness you all were able to get me in quick.
Thank you
Linda
4/1/2021
Jill B. VERIFIED CUSTOMER
Nina Was very friendly and helpful. I appreciated her assistance in getting me through in a timely fashion. Service was great
3/31/2021
Ken T. VERIFIED CUSTOMER
Max was great. Thanks much
3/31/2021
James S. VERIFIED CUSTOMER
Kilt was great answered all my questions and worries fixed what I wanted very professional a good asset for west hills Honda thanks
3/31/2021
Marylou G. VERIFIED CUSTOMER
Friendly, professional service. James explained everything that was done and all recommendations. A pleasure doing business with him!
3/31/2021
Don B. VERIFIED CUSTOMER
Kily Voskuhl did a great job and keeping me informed on the 30,000 mile maintenance plus the upgrade on the GPS. Hopefully next time I bring in one of our Honda‘s for service I will get him again. Well done.
3/31/2021
Dan C. VERIFIED CUSTOMER
Always a pleasure to have my car serviced by Kitsap's most professional service team.
3/31/2021
Vincent F. VERIFIED CUSTOMER
Fast and vey professional
3/30/2021
John M. VERIFIED CUSTOMER
Thanks Nina!
3/30/2021
Chalynn M. VERIFIED CUSTOMER
Nina was great and answered all my concerns and questions. She gave us correct information and came and explained what our car had done to it.. My only problem is the check in process and how it is ran. Our appointment was at 1045. A guy came out asking how was here first, then went over to a different car who the lady was there an hour early and he processed to check her in. The process needs to be better when checking in people. I was a little irritated and upset that we were there on time and no one was there till almost 11 to check us in. But im glad that we got Nina instead of my gentleman. The Check in prosses was the only thing that truly upseted my visit. It just needs to be addressed better to make the whole process at honda better.
3/30/2021
Curtis M. VERIFIED CUSTOMER
Very thorough and informative. Appreciated the update and the call on completion of maintenance. Thank you.
3/30/2021
Michele B. VERIFIED CUSTOMER
The only issues were that no service personnel appeared to be in the service center when I arrived and I waited close to 10 minutes before anyone arrived.
Second thing - I provided my cell number so I could be contact s when service was complete but I did not receive a call or text.
Gen Ofer was great - thorough and friendly.
3/30/2021
Steven J. VERIFIED CUSTOMER
Service completed early and as requested
3/30/2021
Brent T. VERIFIED CUSTOMER
When you talk to Brett, he comes across as someone who talks to you like a friend would instead of someone who is trying to be friendly. His explanation of proper maintenance was easily understood and made sense. I think he’s a great addition to your staff.
3/30/2021
Kelly R. VERIFIED CUSTOMER
It's always a pleasant experience with your team!
3/29/2021
Philip F. VERIFIED CUSTOMER
James was exceptional! He is professional, technically knowledgeable, customer focused, courteous, reliable in providing timely feedback and effective at getting solutions for problem. I have bought several Honda’s and encountered other family members to purchase vehicles from West Hills Honda and James is the epitomy of why I keep coming back to West Hills Honda.
3/28/2021
Daryl A. VERIFIED CUSTOMER
Friendly and professional. Another great experience at West Hills Honda!