Always great service. Richard is awesome I
Have a great mechanic in wayne. Mark in parts is also great. They are all kind to me.
Everyone is nice.
3/19/2021
Michael T. VERIFIED CUSTOMER
I appreciated the great service, and the car was ready before the estimated time which was a nice bonus.
3/18/2021
Tessa G. VERIFIED CUSTOMER
He kept me up to date and made sure to tell me what was going on
3/18/2021
Rachel G. VERIFIED CUSTOMER
Wonderful, timely service, fabulous sitting area, amenities, and team members. I always have a good experience at West Hills Kia. Thank you.
3/17/2021
Larry S. VERIFIED CUSTOMER
Thank you
3/16/2021
Delores F. VERIFIED CUSTOMER
Friendly staff, fast service
3/16/2021
Paul R. VERIFIED CUSTOMER
Makes me feel I can trust a dealership service center. Always happy to have Richard as my service advisor. Cant say the same about one of the other service advisor.
3/16/2021
Eric S. VERIFIED CUSTOMER
????
3/16/2021
Desiree . VERIFIED CUSTOMER
Truc was friendly and knowledgeable as usual!
3/15/2021
Napoleon C. VERIFIED CUSTOMER
Your appointment making service made us an appointment and the dealership service department was unable to fix anything. We came in for two issues. Please reschedule me when you have the parts necessary to fix my car
3/14/2021
Nichola R. VERIFIED CUSTOMER
All is well. She addressed my concern about not being aware of the length of the service appt. I had my dog with me, so was surprised that the appt would take over 2 hours. It was done 1.5 hours.
3/14/2021
Joannah H. VERIFIED CUSTOMER
Very fast and friendly.
3/14/2021
Violet N. VERIFIED CUSTOMER
Thank you
3/13/2021
Mia A. VERIFIED CUSTOMER
Richard talked to me and not at me. Very friendly and respectful.
3/13/2021
Roberta S. VERIFIED CUSTOMER
Apparently my overheating problem is intermittent. Shame it could not be found. Now I can’t trust car. For an old lady that’s a BIG annoyance.
3/13/2021
Marilyn K. VERIFIED CUSTOMER
I was the only woman in the waiting area and this is my only complaint. Several men were often using the Unisex bthrm. About every 5-10 minutes during my 1.5+ hour wait. I could not avoid observing this busy activity going on directly in fron of where I was sitting. Eventually I really had to go but became too uncomfortable to use it because of the overly busy activity of only men coming & going into the bathroom. How could I be assured of the cleanliness of all these men? While waiting an employee sanitized the wait-area surfaces. No one entered to sanitize the "unisex" bthrm. Not even one female employee entered that bthrm. I had a long drive home wishing you had separate bthrms for Men & Women in your public waiting area. Think about it from a womans perspective. ???? We have to sit. ???? ... btw ... Chris was a very polite nice young man. He even set my cell phone to answer hands free in my Kia Soul.
3/12/2021
Janet N. VERIFIED CUSTOMER
Always an excellent experience at West Hills. I cannot imagine going anywhere else for all my vehicle needs. Love you guys!
3/12/2021
Sandy L. VERIFIED CUSTOMER
First time visit and you guys were terrific. Thanks!
3/12/2021
Carole O. VERIFIED CUSTOMER
As always, kia has excellent service and richard is so helpful. Thank you.