As always, Cameron and the other Kia staff was professional and pleasant. I was surprised when one of the service staff opened the door for me as I approached the door to the service department. I thought "What a first class business!"
We are grateful that we could use a Kia coupon to help with our budget. We also appreciate the shuttle ride so that we could take care of other things while the car was in for service. Jerry's conversation on the drive was uplifting.
Thank you,
Douglas ****
1/13/2018
Sean E. VERIFIED CUSTOMER
Richard is awesome. Point blank
1/13/2018
Katherine F. VERIFIED CUSTOMER
Great service! Shane was wonderful to work with. Polite and professional.
1/12/2018
John P. VERIFIED CUSTOMER
The entire staff working and helping us went above and beyond our expectations ,they are truly world class employees who deserve an award for excellence and a raise if it is possible , they have earned repeat customers between my wife and I. Thanks again everyone.
1/12/2018
David M. VERIFIED CUSTOMER
Good job
1/12/2018
Elizabeth K. VERIFIED CUSTOMER
Excellent service as always!
1/12/2018
Joellen W. VERIFIED CUSTOMER
He is a great representative of your dealership
1/12/2018
Kari B. VERIFIED CUSTOMER
Cameron treated me well and I was pleased with the service
1/12/2018
Lito B. VERIFIED CUSTOMER
Anthony was very polite, and served me well in a professional Manor.
1/12/2018
Dana R. VERIFIED CUSTOMER
Richard was very friendly and helpful, dealing with a change in maintenance policy and explaining it very comprehensively for me maintaining professionalism throughout, even with a crashing computer system. He was very communicative in the 3.5 hour span of time that it took for the two recall issues, and 15,000 mile maintenance.
1/12/2018
Maryann L. VERIFIED CUSTOMER
The only challenge I experienced was in making the appointment. I had to call several times.
1/11/2018
Robert O. VERIFIED CUSTOMER
Richard has been our service advisor for three years. We are very confident in his expertise and his professionalism. He is the best service advisor we have ever worked with. The Cadenza is our second Kia from West Hills. The staff of this dealership are a pleasure to work with. Good reliable service is as important as the right vehicle.
1/11/2018
Bonnie F. VERIFIED CUSTOMER
I always love getting my Kia serviced at the West Hills Kia dealership. All the service people are just wonderful! Everyone is extremely personable and very courteous. They always take great care of my Kia and me!
1/11/2018
Jaime L. VERIFIED CUSTOMER
Very accommodating. Communication Was clear and I knew what to expect.
1/11/2018
Laura B. VERIFIED CUSTOMER
I appreciate the effort to keep me informed about my car and to provide a safe vehicle.
1/11/2018
Paula C. VERIFIED CUSTOMER
I came in for a recall on my Kia Soul and Shane got me in and out before my actual appt time. He was very friendly and and explained everything that went on with my vehicle. Customer service was great with him. A+++
1/11/2018
Jacqueline M. VERIFIED CUSTOMER
I will be looking for the survey.
THANK you again!
Jacqueline ****