I had brought in my car without an appt with a on going problem. They diagnosed it quickly and got the part and fixed it the next day. I was very happy and all the people did an outstanding job.
10/27/2018
Robert B. VERIFIED CUSTOMER
Great job! I am very satisfied.
10/27/2018
Connie W. VERIFIED CUSTOMER
Great people to work with. Recommend but no pushing. Only did what was needed and I liked that. Overall good experience.
10/27/2018
John A. VERIFIED CUSTOMER
Very high initial quote. Almost took my truck down the road to another dealer. Overall very friendly service after the initial road bumps. Satisfied with the timeliness of service and so far the result.
10/27/2018
Margo H. VERIFIED CUSTOMER
I was totally satisfied and will continue to take my vehicles to Haselwood for service.
10/26/2018
Chris B. VERIFIED CUSTOMER
Thanks for standing up and taking care of the problem.
10/26/2018
Don F. VERIFIED CUSTOMER
Very friendly and helpful staff, I will
Continue to do further business there in
The future
10/26/2018
Sallie B. VERIFIED CUSTOMER
Still have not found problem but have things to check to identify why trans will not shift out of park at times.
10/26/2018
Robert H. VERIFIED CUSTOMER
It was easy to make an appointment. The service was completed quickly.
10/25/2018
Jeffrey S. VERIFIED CUSTOMER
Thank you Jason! You were honest, Kind and very helpful! Would be happy to bring our car back to you!
10/25/2018
Riley D. VERIFIED CUSTOMER
The issue was not resolved and when I called back today and was transferred to Jasons voice mail at about noon I never got a call back anf now I will miss anotjers day of work driving aback diwn tomorrow to see what is still wrong. I have to have my car fro the weekend.
10/25/2018
Sammy M. VERIFIED CUSTOMER
The guys were real friendly, and seemed like they tried hard, I liked them. The issue I had was, I came in for an oil change at 1:00. I was told I was due for a 30,000 mile tune up, which I didn’t really have time for, because I had a meeting at 4:00, but was told it would only take an hour and a half, so I agreed to it, reluctantly. Ended up being there until after 3:30, and in turn was late for my meeting. So my feedback would be, to either be more “worst case scenario” on estimated time so the customer can make and informed decision, or hit the timeline given.
10/25/2018
Kevin M. VERIFIED CUSTOMER
My wife took the GMC in for service and told the service desk that she would wait in the customer lounge for it to get done. A Haselwood service rep instead called and left voicemail and texted MY phone at Noon that the car was ready. I was at work and didnt have my phone. So my wife sat in the customer lounge, unaware the car was done, until she finally asked a rep at 3pm about the status and they said "oh, we are just finishing up the paperwork now". That was clearly a lie. She didnt knoe they had called me until I told her when I got off work at 4pm. They didnt even try to apologize for forgetting about her. UNACCEPTABLE! I will take my GMC somewhere else from now on.
10/24/2018
James M. VERIFIED CUSTOMER
Really outstanding customer service from the service department.
10/24/2018
Michael S. VERIFIED CUSTOMER
Service advisor Shannon was very welcoming, pleasant, attentive and professional.
10/24/2018
Perry T. VERIFIED CUSTOMER
I continue to be impressed with the service, congenitally an integrity of Aaron. Most satisfied.
10/23/2018
Rebecca G. VERIFIED CUSTOMER
did a great job with my car
10/23/2018
Gary B. VERIFIED CUSTOMER
Very polite and helpful.
10/23/2018
Russell S. VERIFIED CUSTOMER
Wife had a flat on Freeway after taking me to Sea Tac this AM at 4. Had no choice but to drive in tirebuntil she got to a safe place for A A A to come and put on spare. Needless to say, she was pretty scared by the situation.
She came to your (our) Dealership and was taken care ofnpromptly and professionally.
I appreciate the service after the sale.
I work in So Cal and I trust our service team there.
Be safe and thanks again
Russell S
10/23/2018
Douglas H. VERIFIED CUSTOMER
Randy thanks for the great service as usual . I couldn’t be more pleased.