My car was completed before it was promised. I was very happy with the service and the service department personnel.
4/28/2021
Anthony G. VERIFIED CUSTOMER
I brought our car back to Mazda after paying $756 for a 60,000 mile service because the check engine light came on on my way home from the dealership. I spoke with Kelsi Shroeder and she assured me they would fix the many problems but without a rental car to use as they were all out. She went above and beyond making sure I did have a car to drive the 2 weeks it took to get the parts, she was in constant contact with me throughout and made sure the many problems would be paid for. Kelsi is a true professional at her job! We will continue to bring our car to Mazda while Kelsi is working there. She was a joy to deal with!
4/27/2021
Eric D. VERIFIED CUSTOMER
Welcomed promptly, explained services to be performed, updated several times on service status, and made sure we were comfortable while waiting.
4/27/2021
Terrence W. VERIFIED CUSTOMER
Chelsea was professional, knowledgeable and courteous. We were pleased with West Hills Ford service. Thanks Chelsea.
4/27/2021
Richard R. VERIFIED CUSTOMER
Good, professional, and friendly service and even a free Frappuccino.
Thanks.
4/27/2021
Pamela B. VERIFIED CUSTOMER
I enjoyed coming in to have my Mazda serviced. Marcus Swayze was friendly, helpful, efficient, and pleasant in his explaination of the services. I appreciated his co worker's assistance in my rental and the great technicians. Everyone is super nice. Thank you.
4/27/2021
Jaime P. VERIFIED CUSTOMER
Pamela was excellent with helping me.
4/27/2021
Roger O. VERIFIED CUSTOMER
Everyone in the service department were wonderful
4/25/2021
David C. VERIFIED CUSTOMER
Connor Watson was extremely efficient, professional & friendly.
4/25/2021
Joyce S. VERIFIED CUSTOMER
It was great service, great people.
4/25/2021
Terry H. VERIFIED CUSTOMER
Great customer service. Colin deserves a 10 dollar an hour raise!!
4/25/2021
Torrey C. VERIFIED CUSTOMER
Give Chelsea a raise, she was amazing!
4/25/2021
Cheryl S. VERIFIED CUSTOMER
The staff was very professional. They were short staffed and still the work was done in a very timely manner.
4/25/2021
Ilandra . VERIFIED CUSTOMER
Thank you for taking the extra time to go above and beyond and alleviate all of my concerns with my vehicle. I truly appreciate it!
4/25/2021
Lawrence M. VERIFIED CUSTOMER
Pam was very pleasant and explained things very thoroughly, made the whole experience very easy
4/24/2021
Michael B. VERIFIED CUSTOMER
Yes very satisfied. Once again Conner was great. He may not deliver the news you want to hear about your vehicle, but he is very professional, honest and sincere. I very much appreciate Conner and feel he is a good ambassador to West Hills Ford. Thank you Conner!!
4/24/2021
David G. VERIFIED CUSTOMER
Westhills Ford has improved their service to a World Class level over the last two years and it’s easy to see that hiring people like Mr. Arper has a lot to do with it.
4/24/2021
William V. VERIFIED CUSTOMER
I would like to have the screens on the dashboard returned to the mode they were in when when I turn the vehicle over to service department.
Thankyou